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April 2024 by Christy M.
We love Couch Potato. We have 5 chairs from this store. We always get lots of compliments. They are always my go to for comfy furniture purchases. The fabric selections are great. I love that I can pick my fabrics. Jackson is always super helpful! If anything goes wrong he always fixes it without an hiccups.
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March 2024 by Niall A.
I started my couch shopping at a couple of large retailers and one specialty store before finding Couch Potato on Yelp. Could not recommend higher. Ask for Jackson! They are knowledgeable, have a good selection and have reasonable prices. The team is also extremely knowledgeable of fabric, firm/softness and styles First off, when you visit the two combined wherehouses, you are allowed to walk around without a sales person on your tail. No pressure! Seriously. They are also open to questions, and ask you what you are looking for (even if you are not sure, they will let help you figure it out). After I selected a couch, they followed up on the specialty order and the communication was top notch. They are so easy to get a hold of and I've recommended to a few friends already!
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March 2024 by Shasta T.
My friend bought a couch and two recliners about a year ago and I was so impressed either the quality and design I saved up to find a re lining chair for myself. When I saw the huge selection from simple to sophisticated designs (recliners that can go back almost like a zero gravity chair) I was very grateful because a use I knew I would find something perfect for me. The owner was very helpful and found the exact chair I've needed and showed me how it works and upgraded it for me on the spot. I highly recommend this furniture store. You will happy you're there.
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January 2024 by Lori B.
Cannot recommend the Couch Potato enough. High quality, great local service, and a great value for quality furniture. Most important, though, is that they support our community with generous donations of furniture to children's charities. They've provided furniture for Jacob's Heart for 20 years and are now helping furnish the Center for Child and Adolescent Mental Health, saving thousands of dollars that can be used to support children and families.
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October 2023 by Ash M.
Jackson answered my questions via email for weeks before I went in, and I am glad I did. I walked out with a different type of couch than I thought I wanted that fit my situation better and was SO comfortable. He was knowledgeable about his stock and measurements and able to match the fabric and style of loveseat I wanted to a couch that was still wrapped up. Delivery was next day and they removed my old couch for a very small fee especially for how big it was! Picture is massive gross old couch vs what I bought from them. I recommend them highly and, shop local!
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October 2023 by Theresa Wells
High quality and wide selection of sofas. I went looking for a sofa bed and was pleasantly surprised to find the perfect one so quickly.There are no pressure sales and great prices.Jackson is very knowledgeable and showed me where to look for exactly what I wanted. He took the time to write out the 2 different sizes I was interested in. Thank you for fast delivery with experienced men.
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October 2023 by Erik A Giberson
Great selection in the warehouse, even more on order, and a fantastic staff who work with you to deliver the perfect furniture for your space.
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September 2023 by Chris D.
We are absolutely in love with our new custom couch and loveseat!! It was so worth the wait to receive furniture with such excellent quality!! We were nervous because we ordered from a swatch of fabric and were unsure of the outcome. It was so much better than we expected and the service and delivery have been top notch!!! The owner Jackson kept us in the loop re: the progress of our couches and has been super communicative throughout the whole process. The pricing was well worth the quality of the furniture and quite reasonable as compared to Crate and Barrel and Pottery Barn. And you can't beat the customer service and more importantly supporting a local business!
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August 2023 by Rachel Peters
Purchased a sleeper sofa couch and “chair and a half” from them almost 20 years ago. Selected mushroom colored microfiber and it is still going strong despite 2 kids and 2 cats. Love that I can zip off the covers and wash in the machine. Will be passing it along to a college student soon. Lots of life still in it. When we purchased the mattress for the sleeper they asked “how long do you want your guests to stay?” Since it was my mom mostly we went for the better mattress. None of our guests have ever complained. Looking forward to purchasing another couch from them. Yes, more expensive than IKEA, but cheaper than Pottery Barn and long on quality!
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August 2023 by Brooke Turner
This business calls itself a “discount sofa warehouse” but doesn’t carry any couches under $1000… don’t waste your time here if you ACTUALLY need low cost furniture, take the drive the IKEA.
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July 2023 by Scott H.
I'm writing not for the sales experience we had 11 years ago, but for the continued assistance I've received ever since. We purchased a sectional with two motorized recline mechanisms in 2012. Four years later, one of the hand controllers fell into the couch and was crushed by the mechanism. Bruce (the former owner) had another one to us right away.Five years later, I contacted them because one of the mounted switches had failed (same result -- an inoperable recliner). Once again, I contacted Bruce via e-mail. He replied only a few hours later to inform me that he'd sold the company a few years ago, but had passed my note on to the new owner. I had another e-mail from Jackson (the new owner) the very next morning, who followed up with questions and suggestions. We'd sorted out the issue over phone and e-mail and identified the correct parts by the end of the day.But where this interaction really shined was when I admitted that, through our conversation, I'd identified a generic replacement online. I was more than willing to buy the part from Jackson to compensate him for his trouble, but he encouraged me to go with the less-expensive option, and just contact him if it didn't work. When I apologized for taking his time, he simply said he was happy to diagnose the issue with me.Now, that's the hallmark of great customer service: sacrificing a buck or two to make sure your customer is happy, even if it's been eleven years. I will absolutely recommend bringing your business here, and when the great sectional we bought from them has finally reached the end of its useful life, we'll be shopping with Jackson again. The fact that the *former* owner was so quick and happy to act really says a lot for the business culture.
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June 2023 by Victoria B.
I read the positive reviews before visiting the Couch Potato, and this place did not disappoint. We loved the variety of couches, and we found exactly what we were looking for!Our comfy couch and rug were delivered the next day, and our custom-made recliner will arrive next month. We were so pleased with the options and friendly service! The person who helped us out was so nice and knowledgeable. Good vibes all around. This place makes you feel like a valued customer, and prices are reasonable. We highly recommend!
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March 2023 by Cyrus Bazeghi
Great selection of couches and great service. Super friendly staff person, Jackson, was not pushy and had lots of advice. Nice to wander around the rooms trying out couch styles and configurations.
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January 2023 by Ron E.
These guys were great. Prompt, professional, polite, courteous, did exactly what they said they were going to do and delivered for months ahead of time. I'm really happy with the service, and their prices were very reasonable. I would purchase a couch, sofa from them again without hesitation. I'm happy to give them five stars. Ron
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December 2022 by Barry Cioffi
fantastic experience…..it’s a small, locally owned business. jackson the owner is not a pushy salesman. he was kind to us on our first visit and allowed us to take home a rug to try out for color matching purposes. the quality of his products as well as his pricing is hard to beat. one last complement, his delivery folks are as good and caring as he is!thank you,barry