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September 2024 by Beech Walter
Service adviser Ryan Sheehey and the technician did an excellent job. He recommended that the fuel system and engine crankcase be cleaned; I agreed. After a multi-point inspection, Ryan told me what our F-150 pick-up needed. He patiently listened to my questions and advised me what should be done at the next service.
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September 2024 by Victoria Escober
Had the best experience here,the team really went above and beyond, couldn't be happier. Thankyou especially Mike and Brandon,you made the whole process go smoothly. I definitely would recommend Sonora Ford if you are looking for a new or used car..
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September 2024 by Greg Lewellen
My experience with Sonora ford service has always been prompt and courteous.
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September 2024 by Lillian Thomas
I brought my Subaru OUTBACK for a windshield replacement by Prime Auto Glass. The Subaru service department did the recalibration. Subaru called me when the car was ready for pickup. When I arrived at the service department of Subaru my car was ready and it was running to cool the interior. I was completely satisfied with the service received from both Prime Auto Glass and Subaru.
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September 2024 by You Me
Fast and courteous service with good communication throughout the process. Very happy with Sonora Ford
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September 2024 by Timothy D. Franklin
Very easy to schedule and very attentive service. Prices are reasonable and fair. I wish the service costs for my other vehicle were as affordable as my Subaru.
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September 2024 by AutosNow4Sale Buy Sell trade
Great staff used car manager was awesome great selection
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September 2024 by Callie Flood
My experience at Sonora Ford was exceptional from start to finish. Mike and Kelly's expertise and helpfulness were invaluable. I couldn’t be happier with my new car and the whole experience.
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August 2024 by Ryan Carey
Mike worked very hard to get me the car I wanted. The purchase and trade in experience went very smooth. Would definitely recommend Sonora Ford.
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August 2024 by Ralph Hansen
This is the third vehicle we purchase at Sonora Ford in 12 years, and the same saleman to, it was nice having everything done in a timely manner, thank you
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August 2024 by Mario Perez
Nothing but the best since day one! From picking ur car up at ur house to finalizing the paperwork after ur car returns. Or getting shuttled to ur destination after dropping ur car off.
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August 2024 by Anthony Ilacqua (Autosnow4sale com)
Jeff the Used car manager was super helpful and friendly and happy birthday ? to Jeff met him on his birthday
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August 2024 by Ron Roberson
I went to have them change my oil, do a service and diagnose why my audio quit working. I made an appointment for 7:30am on a Thursday. I dropped the car off at the scheduled time. At 3:30 that afternoon I hadn't heard anything so I called. No answer. At 4:30 I called again and this time talked with the service rep. He said they diagnostic machine was tied up all day so I had to leave the vehicle overnight. The next day they completed the diagnostic.
So here are my issues. First of all, since I picked up my vehicle, the dash warning has been coming on letting me know I need to change the oil soon, just like before. The tech didn't bother resetting the oil change tracking system. Pretty sloppy work as far as I'm concerned and it makes me wonder what else they forgot to do. Next up, if I have to make an appointment I don't think there is any excuse not getting a minor diagnostic test done with a whole day to make it happen.
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August 2024 by Arturo Barajas
Customer service was very helpful and friendly helpful with questions
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August 2024 by Nancy Tucker
Sonora Ford was not willing to replace the tires on our 2021 Bronco Sport. Apparently there is a 12000 mile replacement warranty. This car is 4000 miles over that. When it was last serviced by Sonora Ford near the 12000 mile mark their service technician marked the tires as "red", which indicates they need attention. They never offered that service or explained there was a limit to the warranty. I am very disappointed in the willingness to address this when they noticed it and suggested replacing the tires at that time.
