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October 2023 by Larry S.
Doordash refuses to refund my moneyBEWARE DOORDASH livering from Safeway Doordash will rip you off. On October 1st I ordered a box wine and a apple pie frm Safeway to be delivered by Sonora Doordash. The Doordah driver did a straight up NO SHOW, but My credit card was charged $53.99 d becaue there wa wine the Law requires aa valid ID to deliver alcohol. Did Dordash bother to check to see if this was left at the house who's ID was scanned? NO they simply opted to allow this driver to drive away with my credit card number my money probable eating apple pie and chutinging wine from the spout. this is just wrong l from my and said sorry we can help you. Trust me DO NOT USE DOORDASH nt USE DOORDASH they are crooks.
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September 2023 by Laura W.
I use to shop this store for many years, back when it was pak n save! I ran into grab organic cream and super greens. No cream, empty shelves, and EXPIRED super greens. I did not realize they were expired till i got home. Oh and this store is FILTHY. Save your time and go to Save Mart. One street over.
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September 2023 by Ruth K.
I went to Safeway to get a simple pound of very lean hamburger. The shelves were empty. Only hamburger was the bulk & then it wasn't the 90% lean like I wanted. I asked a person behind the counter (after waiting several minutes to be helped) she said that is all they had & suggested using turkey. I was very disappointed in the service. First time I have wanted to go elsewhere.
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June 2023 by Linda L.
I love Safeway. So I was totally sad when I bought the $5 Friday chicken wings and they were disgusting. Dried out wings that were so salty they were inedible. I work hard for my $$$ as do most people and I love chicken wings but this was horrible. I'm no longer a fan Safeway. You totally got it wrong.
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June 2023 by Gabrial M.
This yelp review is for Doug! What an amazing man! So gentle, so nice! You only meet so many people in life with a kind heart and loves his job! Thank you Doug for taking care of us! Your the best Bro!
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June 2023 by Judith David
I tried you fresh market seafood yesterday it has a great flavor and it’s so refreshing. The only criticism I have is that there is so much celery in it . I had a half cut serving and there was almost two servings of celery. Other wise it was delicious and had a good amount of seafood in it. I will still buy it I loved it.
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May 2023 by Larry M.
ServiceService here has gone to hell. Heard that Kroeger is taking over at the first of the year. They started off by firing the on site security, the parking lot sweeper/cleaner, then fired the store manager and the assistant store manager. They eliminated the pharmacy app and are trying to merge it with the store app. I went to the store app to re-register. What a joke. It deleted all of my medications. I went to pick up a prescription today. There was four people in front of me. It took 40 min to see the clerk. (Only 1 on duty). There were at least 5 people behind me, of which 2 gave up and left. The service at the pharmacy has been going downhill for months. Talking with the others in line, no one was happy with new store management. At least bring back Kirk the assistant mana
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May 2023 by Bill P.
Totally disappointed and frustrated trying to buy a sandwich at their deli. First I had to wait 10 minutes to get someone to take my order (nobody was in line before me). The I gave deli clerk my simple order. He told me I would have to go buy the bread from the bakery, pay for it and bring it back to the deli. Then they would prepare and sell the sand. to me. Does anyone see what's wrong with this picture? I updated the store manager, who seemed horrified, then told I was going to Save Mart to get better service!No wonder this Safeway gets only three star rating in Sonora!
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April 2023 by Tom F.
I never thought i would be giving this store zero stars, but the last 2 visits to this store have been atrocious. There is no one there to help answer questions, and when you have a question, you have to track someone down and they are annoyed that we had a question. We asked to speak to the manager, he's no longer there. GO FIGURE. The bathrooms are unkept and dirty. Cesar at the meat department has a chip on his shoulder, and was just downright rude. This store has gone from a 5+ rating to a 0. My wife and I were so dissatisfied, this has always been our go to store for over 50 years.
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April 2023 by Bill B.
Love Safeway. Nice people and good prices.Decent produce. $5 Friday is one of my favorites.
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March 2023 by Thomas W.
First, $9 for a deli sandwich is ridiculous! Second , my Ruben had 2 slices of meat, I slice of cheese and a Lil saurkraut. Waited 15 mins while the clerk walked off to get more thousand island. Then he walked off to get more meat & cheese. Never again.
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February 2023 by Marie R.
I went back today, thanks to Brittany being so good at follow through with my special no salt turkey order. Not only did she slice it how I like it but also put them in separate bags, by the pound, so it'll be easy for me to freeze and then conveniently take out the amount I want when needed.I appreciate her ease with conversation, too, and cheerful disposition. Sophie was also another helper today, taking my morning call to check if the turkey had arrived. In fact the whole deli strikes me as having a good team who dive it and make things happen.I was impressed with Kirk, the assistant manger, too. He was totally "on it" when I called in the morning for assistance and later when I came in and he checked me out. He's seems very interested in, and cares about, what the customer has to say which I appreciate. Sam helped me in produce, leaping up form is work there to answer a question and show me what I wanted.Lastly, I interacted with Amanda who does Drive Up and Go. She was on a break but went out of her way to help me in another department. Such friendliness seems to be widespread in this store and I am grateful for that.
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January 2023 by Joseph J.
Came to this Safeway nearest to our cabin this Safeway was nice and clean and the staff was nice I love the selection and the many varieties of seafood and the meat fruits and vegetables were definitely happy. Safeway is always more expensive but the quality is much more better. Hands down Safeway is the better grocery store.
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November 2022 by Duane D.
Worse Safeway ever bakery never has fresh doughnuts when the doors open Deli never opens on time. this morning the store was closed at 5:30am when it was supposed to open at 5am I ask why and was told no cashier was onsite yet horrible horrible.
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October 2022 by Dave M.
One of the worst Safeway's I've been in. Almost always have something with the wrong price when checking out. Then you wait, wait, wait at customer service to get it corrected. Plenty of other supermarkets to chose from.
