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September 2024 by Matthew J Spaeth
Went in for a smog test and they tried to sell me a catalytic converter, claiming I had an aftermarket part with no serial number. Luckily I know the original owner who told me it's the original part, and when I looked at it myself, the serial number is right there on the bottom, plain as day. Safe to say I won't be back for that new cat.
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August 2024 by Carina Beall
Excellent and quick service, knowledgeable and very helpful staff, and great pricing. It's also a STAR certified business, which is an amazing benefit to the community if you need help. Would recommend and will be back for any repairs needed in the future.
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July 2024 by Kirb Dawg
Thank you for the best value in town with great service!! And thank you Rich and family for Never turning a customer away!
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July 2024 by Mark Heidenreich
Get our smog check done here, great people
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July 2024 by Brian Stafford
If you have a 1234 refrigerator system. They take your car to another shop. Have it service and then charge you double. For work they don't even do.
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June 2024 by Ronald Barnett
Last year, I took my suv in to check my air conditioning. They found a broken line and quoted me $670 for the new line plus a freon charge. When I came in to pick up my suv they said I owed $730. I asked why is it $60 more than the quote, they said taxes. I would only pay the $630 I was quoted and they made me feel like I was wrong for sticking to the quote. Then a week later when I went to use my air conditioning for the first time, they hadn’t even fixed it.
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June 2024 by Steve Cole
Quick and easy smog service
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May 2024 by Mitchell Grogg
I took my car there for a smog check and they were super easy to schedule with over the phone. They completed the smog check quickly and had me on my way.
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May 2024 by Jason Jordan
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April 2024 by Jim Cocco
Needed to get my truck smoged. Turned out it wouldn't pass. I told him money was tight and I would have to make the repairs myself, he said bring it back when ready and didn't charge me a dime.
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March 2024 by A.M. Welty
If you know me you know my little 1999 Explorer Sport (Lucy) is my baby, and I don’t trust her to just anyone…. Her old mechanic retired and I have struggled to find her a new one that really knows what they are doing. The Ford dealer told me all about her rear wiper blade, and a tiny leak in her rear end, but completely missed her cracked radiator, and fan blade, and couldn’t figure out why her check engine light was on…. One trip to Rich’s, and some fool ol’ mechanic work and she is back up and running hard!…. They didn’t give up on her, and when the first “clean the part and see if it works” didn’t work, they replaced the part and she is good as new!…. Lucy has found her new mechanic and I couldn’t be happier! 10 out of 5!
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February 2024 by Dylan Smith
The people are so nice and they are legitimately trying to help the community out. Yes they have to make a living but they are able to work with people when they truly need help. Their prices are really good for automotive work. For the smog I just got done was $70.25 great price!
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February 2024 by Phyllis Ashmead
Last week, I purchased a 2020 Mazda from a dealership in Elk Grove. When driving home from the dealership at night, I noticed a large scratch on the windshield. The next morning, I called Rich's Auto Repair and Smog, because he had assisted me with various car issues in the past on three different vehicles, including a smog check, a blown head gasket diagnosis and a dead battery replacement. He agreed for me to bring the Mazda by to look at the windshield. While I was there, he also looked at the engine to check it out as the CarFax had indicated minor damage to the front of the car. Rich confirmed I needed to have the windshield replaced and he gave me peace of mind about the engine. In all of my encounters with Rich and his staff, they have provided excellent, reliable customer service, sound advice and reasonable prices. They are knowledgeble, experienced and trustworthy. I am grateful to have their automotive services available. They easily earned my five stars.
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January 2024 by mrp3162
Made an appointment for a smog check and when we arrived were done within 20 minutes! Friendly employees with great customer service! Enjoyed talking with all of them and would recommend to everyone!
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January 2024 by Joe Sveum
Excellent service. Courteous staff. Recommend them any time.