PhoneSmart provides great, friendly, and professional service. The business is known for its honest and calm approach, with very good customer service. Repairs, such as fixing cracked screens or replacing parts, are often completed quickly, sometimes within an hour and a half if the part is on hand. If a part needs ordering, the process is straightforward. The staff is understanding and handles refunds professionally, with any fees clearly disclosed. While waiting can be boring without a phone, the experience is highly recommended. Customers consistently say they will return for any future device fixing needs.
Great service and so grateful he is here to help in the terrible event of a broken phone!!! He so calm and reassuring.😁
October 2025
Great customer service. Rather than go through the warranty process with ATT just came here to get my screen fixed. I would have either had to go to modesto to get it replaced or mail it in. This guy already had the part on hand and had it fixed and ready to go in a hour and a half. Great experience, definitely recommend
September 2024
Very friendly, very good service, only recommend getting some tvs in the store because it’s kinda boring sitting doing nothing without a phone but 5 stars other than that.
