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February 2023 by casey landrum
As a business looking for answering service I contacted my local Telephone Company in Pioneer, after approximately one month of trying to set up answering service I had never dealt with this much incompetence in my life!!... one quick phone call to mother lode answering service and I was up and running in less than 1 hour!! Best move I ever made! they have been a dream to work with and instantly responsive to all my needs!! Highly recommended☆☆☆☆☆
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February 2023 by Linda Young
Motherlode Answering Service is a Lifesaver. They have never failed to take our calls when we’re away from the office.
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February 2023 by Rachelle Nichols
I have been with Motherlode Answering Service 30 + years!!! I love them
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January 2023 by Joe Brinegar
Very kind operators! All of my customers give me positive feedback about Mother Lode Answering Service.I am a one-man business and I do about 4 to 5 service calls per day. MLAS answers all of my phone calls and even schedules the jobs for me. I’ve been using their services for approximately three years and I’m very happy!
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January 2023 by Affordable Towing
motherlode does a great job for my company
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November 2022 by Yvonne Ramirez
I worked there
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November 2020 by Carmie Sanchez
I am the owner of Better Altitude Properties. I feel it is important for our clients to be able to reach a live person after hours or when we can not get to the call because we are helping other clients. Mother Lode answering service is great to deal with and their operators are well mannered and well spoken at all times. They get us the message quickly and accurately and are very professional. They help keep our clients happy and our lives easier.
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November 2020 by Susan Tucker
Excellent service.
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November 2019 by Patrick Bautch
I have been with Mother Lode Answering Service for quite some time now. I feed much compelled to leave a review for this company. My experience has been great. The operators really care about the calls that they handle for my company. They handle our emergency water damage calls and it is so important that they are handled with a courteous and very caring attitude. This is exactly what I have experienced. I have so many other tasks to manage in my company and to just feel confident that our calls are in good hands is a great relief for me.In times past, I have had other answering services. I have seen what can happen when another service doesn't perform as needed. With at least one other company, I have seen examples of us losing possible work because a call was just not handled well.I believe that our choosing Mother Load Answering Service was a very good move and I believe that they will be a strong part of our continued success as a company.Thanks Mother Load for the great work that you do. :}- Patrick of FLOOD DOCTORS
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February 2010 by Nicole W.
This company overcharges you to use their archaic paperless system. The fact that they still call it a paperless system should be a hint to local businesses - read: Way behind the times. No caller ID available, most of the operators are either ill educated, if at all, or have a serious attitude, even if they know you are affiliated with the business you're calling. You'll be lucky if you get an accurately transcribed and complete message. LONG hold times - talking several minutes on more than one occasion. Overcharge for the services they offer. Shop around before you go local on this one. Or better yet, get an advanced voicemail system.
