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June 2023 by Esther V.
I am very upset with how one employee in particular treated my 6 year old daughter and I. My daughter has autism and had a meltdown in the middle of the store. I was trying to remove her from the store when an employee (an older woman) came over and started harassing my daughter by trying to offer her stickers and asking her to come with her. I told her that stickers weren't going to help and continued to carry my daughter from the store while the woman kept getting in the way. We made it out of the store without causing any damage and yet a Joann's employee decided to call the cops on a 6 year old autistic child having a hard day.
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October 2022 by Holly Kucharski
Lillian is such an all-star employee! She has given me so much advice on things from constructing my renfaire costume to making pillow cases an easy way. She’s also a clever problem solver. When I couldn’t find the right faux fur for my pan costume, she advised I use the fabric spray paint and embrace the way it will get all twisted and matted (more realistic goat fur!) I’m really happy to see the staff there every time I go. I feel like they are passionate crafters who are genuinely interested in what I’m up to.
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July 2022 by Linda Thrall
Checked inventory online, and it was accurate! Went into the store to get what I needed, the employees were polite, and helpful. I was in and out in less than 10 minutes. Which was perfect.
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April 2022 by Melissa Rooks
Always a pleasure to shop there. Although I always find so much more then what I went in for. Customer service is always first rate, help is always available with a smile.
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November 2021 by Kathy Joseph
Absolutely wonderful! The only problem they have is being understaffed but I don't think that is their fault!
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October 2021 by Micah Jones
My brother and sister go there to buy supplies for there businesses. The staff is always nice. Prices are not bad ether.
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September 2021 by Elva Ferretti
Very pleasant place to shop. Very nice service! Thank you!
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September 2021 by Dina Carrasco
Customer Service was great. Very helpful.
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June 2021 by Mary M.
Lillian was very helpful by checking inventory on the phone, then showing me right where the fabric was located when I arrived. She also helped us find and use the best coupons for our purchase.
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May 2021 by Maggy Marsh
Excellent store. Staff is very knowledgeable and kind, always ready to help upon asking. Store is always clean, very neat and tidy and items can be easily found. Price matching with ease and pickups are a breeze.
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April 2021 by Tiffany Gordo
Friendly, helpful staff, help you find what you are looking for and actually seem interested in your project! Love this store!
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February 2021 by Francine Fluty
They always have what I need. Never packed with people. The staff is always super friendly. Extremely clean store. Love all the discounts and coupons!
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February 2021 by Sunni Ross
This is the friendliest JoAnns in three counties!
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February 2021 by Erin Vierra
Staff is always ready to help if needed and are Very nice especially when you have a 3 year old who doesn't understand what it means to be quiet ? they actually engaged in conversation with my son during check out and made it less stressful for me
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February 2021 by Jim Solven
Decent selection, didn't have what I was looking for. No employee was able to take the time and help me. Maybe under staffed?
