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October 2023 by Jennifer Lewis
Super clean, the manager is so friendly. They have a new truck you can use to move your items with a hefty deposit unfortunately I didn’t know till it was to late. But I am so happy with the security and the cleanliness. Not once did I ever see a cockroach or mouse poo. It’s so clean. Easy to access and 24 hour access which I believe everyone should be able to get to their things any time they need to.
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October 2023 by Jessyca Mendoza
I Met lisa and she GAVE ME 2 units from this business knowing they were her left over trash from units she somehow ended up withI should of known I was getting played when “am a hustler” came out her mouth she owns an antique shop n somehow she gets her hand on units someway somehow n after working with her I ended up with only trash out of 2 units from this business when they ended up in her hands. She is not an honest person or trustworthy ,In 8 years of buying storages at auctions I have never came across a storage manager who’s allowed to keep units or go through them like Lisa does … I advice caution to anyone dealing with this business ..in my experience, Lisa will butter u up like no one else.. this was not an auction transaction in anyway shape or form Lisa personally called me to come get this 2 units nice n sweet as she could b n she got me! No shame in her game she was such a “sweetheart”
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October 2023 by Sandy Pines
Great prices, and great customer service. The main office was clean and tidy, and they were offering free snacks. Would recommend
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October 2023 by Mary Renner
Lisa helped out greatly with placing me with a unit that fit my needs.She showed me the unit before I made my decision. Very clean and all very friendly staff.
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September 2023 by Wiked Red
Just signed a contract for a 10 x 20 unit today. My mom and I couldn't decide which we wanted. So, the manager showed us each of the units to help us decide which would suit our needs better.So, far we have had an amazing experience with this facility.
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September 2023 by Felipe Chavarria
Hands down the most friendliest staff, very helpful and flexible. The storage facility is spotless and extremely secure. I couldn’t have asked for a better storage facility for my cars! Would definitely recommend
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August 2023 by Felipe C.
Staff are very friendly and helpful, not to mention flexible. Facility is extremely clean and secure would definitely recommend to anyone who wants good quality storage.
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August 2023 by Lori Satterfield
As an employee of Condor Earth Technologies, I am leaving this STELLAR Review for Heritage Self Storage in Sonora. At one point, we were renting 3 separate units full of filing boxes and office furniture, all of which had to be emptied one by one. While I was in there, rummaging through boxes, breaking down boxes and moving furniture, during all months of the year, (come rain, snow or sweltering heat) they would often drive by in their golf cart and offer me water. The units are very clean and spacious and the staff is exceptionally friendly. If you have storage needs in the Sonora area, I highly recommend Heritage Self Storage. They also just recently added on a brand new section of units to the back, more than doubling their space. Check them out, you won't be disappointed.
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August 2023 by J Tapia
Lisa and her team are great They go above and beyond for clients. Great safe place to keep your belongings.. Thanks for the help
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July 2023 by Andy S.
I recently decided to look for a reasonably priced storage facility close to my home. I met with Lisa, the manager, and found her to be friendly, honest and a true professional. She listened to my needs and helped me find the appropriate storage unit within my budget. Her co-worker, Melody, is also friendly and professional. The facility is very clean and secure. You can tell that this is a very well run storage facility. They even offer a moving truck free of charge, which I found to be very useful. If you are looking for a place to store some of your belongings, you owe it to yourself to check this place out!
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July 2023 by Jo Dough
Modern and clean facility. Very well maintained. Staff was very kind and easy to work with.
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July 2023 by Abe Sanchez
Met Lisa the manager in Jan of 2023. She made it easy for us to move into a storage unit. She helped us with auto-pay which makes it convenient to get our storage rent paid on-time. Great person and easy to work with. They have some "new" storage units that will be available very soon. This is a safe and secure storage facility with many video cameras. I would highly recommend giving Lisa a call. You won't be disappointed!
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June 2023 by Only for Me
Lisa is just phenomenal! She was super efficient and made the process very smooth with helping me pick the right storage size and get all set up with my unit. And on the hot day of arrival to the unit she came over with water and snacks. The facility is very well maintained, with a high level of security. Best storage in our area, hands down!
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June 2023 by Gwendolyn McGahey
Heritage Self Storage is conveniently located, and very easy to get in and out of with a load. The facility is modern and clean, and the units are nice and snug. The prices are also competitive for the area.The staff has always been super helpful, especially problem solving caring for my dad's units from out of state. I have no concerns about the safety of his belongings at Heritage and it's been such a relief!
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April 2023 by vince strona
We had a terrible experience at this establishment we had paid our bill on time and we had been a patron of this establishment for over nine months and then we went to our storage unit and found out it had been broken into so we went to Lisa and explain to her that the lock had been broken, and our storage unit had been injured and she was surprised unbeknownst to her and her security system. It was five days prior to her, even knowing that our storage unit had been entered once we had told her that she said she would look at the security unit and get back to us. Our unit had damaged property inside we asked for the police report she refused to give it to us, we asked for a credit because the lock had been damaged. She gave us a replacement lock, and then the sliding material that the lock goes on to keep the storage unit safe was damaged. She never replace that she never gave us a credit. she was hostile with us when we asked for all of this, so we asked to speak to the manager, and she refused to let us speak to the manager. This was not the first situation, because when they were remodeling the whole facility, there was not a security system in place. The gate in the back was down so the fence you could enter. We have pictures of this, and there was never access to our unit for several weeks we couldn’t get into that because the gate was not allowed I would highly recommend anyone doing any type of business with this establishment. They are crooked they cheat people, and they never allow you to speak to the manager , Lisa is afraid of getting in trouble. She’s not trust worthy and you would never ever want to do business with this company. Thank you.
