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January 2024 by omid javan
This review is for casino only.1-kids and family area isn’t open every day so we couldn’t play long because my kids were waiting in the car! and there was not any other area that kids be allowed to go and waiting there.2- some slots machine don’t have decrease bet button so if you accidentally increase your bet not only you can’t decrease it but also you can’t cash your money out and your only option is just to play that bet.( kind of the scamming that you can’t pull your money out before play)!3- they offer you beer but then they ask you for money! Only water and soda is free not beer!
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November 2023 by Matt
Black Oak Lanes is a wonderful venue for family time. They've updated some things throughout the years, and it shows. Beautiful atmosphere. There was tons of fun for the kiddos from arcades to food to good ol bowling.
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October 2023 by Christy Bentivoglio
Fantastic! The alley recently was upgraded and it’s top notch. Bowled there a couple of days while at the casino and the alley staff were friendly and helpful. We’ll definitely be back!!
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July 2023 by Adam G.
You won't find the flash of Vegas here, or a young crowd. However, some mature people are having a good time and some of them win. The food, hotel and coffee shop aren't bad
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July 2023 by Christina D.
Can't say enough about how much I love this Casino and Hotel. I have been there many times. Yesterday I went there with my family for my Husbands birthday. We played for about six hours. My Husband and I were at the automatic Roulette table. I had a voucher with less then a dollar on it and I combined it with a voucher I had for $600.00 and was going to cash it out after that. I however forgot to cash out the machine I was playing and left the money on it. I didn't notice until a half an hour later. I literally ran back to the machine but of course the money was gone. I was so upset. A man who worked there came over and called for a gaming rep to come. She was so very nice. She was able to verify I left the money in the machine and that it was cashed out by someone else. About forty minutes later she returned with my money. The person who took it was at the hotel I believe. I got so lucky. I cried I was so happy and grateful to everyone there for being able to recover my money. I am forever grateful to you all! Thank you so much!
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July 2023 by Debra P.
My husband and I stayed at Black Oak on July 3rd. Everything about the trip was outstanding. The two gentlemen at the hotel front desk were super help and informative. We had arrived early, and they offered to text us when a room was available. We had arrived super early (10am) and even though we knew check in was at 4pm. But with a few hours the maids had done their magic and we received a text come pick up room keys. The desk crew made everything about the checking in and out smooth and positive. The room was thoroughly clean and comfortable.We opted to have a late lunch at the Seven Sisters restaurant and again the service and overall positive attitude of the staff really stood out. This was especially true of Skylar. Skylar was our waitress, and she could not have been more helpful or patient. The restaurant wasn't busy yet, so we opted for a leisurely meal. Skylar never rushed us. She helped me decide between several appetizer and main meal options, by provided details about ingredients and preparation. The pork chops were perfect and the creme brulee is to die for! Everyone we spoke to at Black Oak was friendly, helpful and professional. The staff in both the hotel and the casino, as well as the Seven Sisters, really seemed want to be at work and wanted to give me the best possible service.The lounge comedians were great, and the bar staff was able to service the room in a timely and non-intrusive manner.I just can't say enough good things about this place!
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July 2023 by Gayle H.
we went to a comedy show and had to leave early because the cigarettes smoke was horrible. With an open venue there need to be better air filters. it seriously effects people with health issues and is a bummer.
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June 2023 by Tammy T.
More shady stuff at Black Oak... Dragon Links in non- smoking... Grand is very high, major on one machine is capped out at 1,000.00 and the machine has been turned off since Monday! I will guarantee that machine is the only one that will hit for the grand and major at the same time but it will only do it this weekend! They are notorious for turning machines off when grands and majors are really high so others play the connected machines in hopes of hitting them. That never happens, and when they turn the machine that's turned off back on, that's the machine it hits on. There are 4 machines, when you walk through the door. Left, right, and left rear and right rear. The left rear will be the winner...
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June 2023 by Jennifer McDonald
In from Florida at our Cabin and thought we’d have some family fun bowling. Nope. Reservations required while lanes were clearly open. Went to arcade and most games were not working. So much for family fun time.
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May 2023 by C Q.
So my wife, the mother of my children wanted one thing for Mother's Day. She wanted to go somewhere without children. Lucky for me, I was able to book a spot at Black Oak RV park. Let me say this trip was awesome. Definitely 5+ starts for the RV park. The place was super clean. They have a catch n release pond, walking trails, club house with coffee, heated pool and spa, horseshoes, bocce ball, playground, clean showers, and washer and dryers. Oh they also give you five dollar free play to the casino just for staying at the RV park. Did I mention they will pick you up in a van at your rv spot and transport you to the casino and bring you back? I seriously can't say enough about this place. I was so amazed by this facility. As for the casino, I would give it 4 stars. In the day, not much playing action and not many tables opened. At night, this place was packed. Oh and the casino offers free soda machine and coffee. Yes they have great Diet Pepsi. I might have knocked a couple Diet Pepsi back. HahaAs for food, I give the food cafe 3 stars. It was ok food. Many food options. This cafe won't break the bank either. I can't wait to come back with my kids. They will love it.
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April 2023 by Figghi I.
Been coming here for years . Finally tried out there food at there restaurant and we had the chowder it was pretty good . This casino is ok they do give us a lot of free play .
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April 2023 by Daniel O.
seven sisters was hella good and good service everything nice and clean arcade was fun just not many fun games but i recommend to go to the chicken game to get lots of tickets and the pool was warm even tho it was cold and customer service was really nice and the hotel was pretty clean and nice the room was pretty clean didn't find a stain bed bugs or nothing like that really comfortable beds too!
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February 2023 by Alyssa T.
I enjoy this hotel. The check-in was awesome. David was so helpful. The room is large and spacious. The beds are so comfy. This is our second time here. We enjoy the facility. Hopefully, the slots are generous tonight as we celebrate my birthday.
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January 2023 by Candace Thomazin
We love going bowling with our 4year old here always so much fun. My only complaint is we went today and we were on lane 18 when we paid and got started nobody bothered to tell us the lane was broken and either no one could use bumpers or everyone has to use bumpers and use a 10 pound ball or less.. obviously we were not gonna take the bumpers away from our 4 year old. When I asked if they could move us to a different lane 21 and 24 were open I was told those lanes had bumper issues too. We still had a blast bowling as a family. Just this info is something that should be shared before people start bowling. We will still continue to go and have fun I will probably just double check if our lane is broken before we start lol.
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October 2022 by Chibi F.
Black Oak Casino, You guys outdid yourselves this time! 6 handpays, generous freeplay, free food, and 2 nights comped! Wow. Thank you! **I am not an employee, a relative of an employee, or paid to leave a fake review***
