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March 2024 by Frank Gonzales
Tire rotation and oil change, found a tsp damagedfix issue with new tsp with no labor charge.
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March 2024 by Desiriece Sedra
Very friendly and helpful. Quick service, I will definitely be going back.
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March 2024 by caleb wooldridge
Went to get an oil change deal that included and a tire rotation, alignment check, fluid top off, and along with a 22 point vehicle inspection. They did nothing but the bare minimum which was the oil change. They didn't rotate the tires, didn't check any fluids, and after I left I realized I was missing two lug nuts (one on each driver side tire) as well as power steering fluid was EMPTY and they didn't mention anything whatsoever. Great place to go if you enjoy being scammed and lied to.
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March 2024 by Kelly Hargan
I made an appointment for a simple oil change, I showed up 10 minutes early and they said it could take up to an hour. It took two hours for what should have been a 20-30 minute job. Then they gave me a litany of repairs needed - they said my pickup had a "massive oil leak". The truck is parked in the same spot at my home 95% of the time and never have I had evidence of oil on the driveway. I don't trust the other things they said were leaking either, again because I have seen no evidence of leaks and I check fluid levels regularly. I will not go back.
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March 2024 by Devan Colbert
I recently went here with a tire that had a slow leak that could not be repaired. They sold me a replacement tire but the tire sold was an all terrain, my other tires are highway tires, and I didn’t catch it. Now I’ve taken it to Le Schwab and they wouldn’t rotate the tires do to the miss matched highway tires with one all terrain. Now I’m buying another tire. I hope other customers can avoid this situation.
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January 2024 by Ann
Got an apointment at 3pm just change new tier take them 3.5 hour very unhappy client.Dont over booked!
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December 2023 by gadget sense
I would have rated higher, but I bought an expensive Interstate battery for my truck close to 2 years ago. I called them to see if they could look up info using my phone number. He tried and said that my name and info were in there, but there was no purchase history. Well, that's just convenient for them. Battery has died twice, and I wanted it evaluated and prorated. I usually keep my receipts but can't find that one. In today's world, all the info should be available for lookup with my number. They did close down for about 6 months, and as a result, I think they lost their customer info. They couldn't help me. I won't be doing business with them again.
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December 2023 by Colt TV
They literally said that if the tires they sell are defective, they won’t warranty, UNLESS I purchase an ADDITIONAL warranty for $30 each per tire.
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December 2023 by Matt John
Had them do some front end suspension work and they were great and fast
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December 2023 by Alyce Jones
Not the best experience. I went in for a free inspection, the mechanic was very thorough and nice. I really wanted him to do the work.They were busy, so I left without getting an estimate. My paperwork was completely wrong, so I went in and spoke to the manager to get the paperwork corrected and get the estimate for the repairs. He promised to email me the estimate, after a week I went back in and he took down my info. again and promised to email me the next day. It's been 3 weeks.I've checked my spam. I am very nice and understanding and was always pleasant to him.Disappointing experience.
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December 2023 by Edward Leers
Very convenient location for hospital employees.
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December 2023 by Brian Ward
Price was right, but they took almost 2.5 hours to give me an oil change, tire rotation and alignment. If your short staffed, let customers know their estimated wait time beforehand so they can make a decision on whether to wait or not. The guy knocked some off the price to try to make it right so kuddos to him there. 1st time there as well.
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December 2022 by Jeff Metler
We had an unexpected tire problem. Being from out of town on a Saturday figured it would ruin my day. NOPE the boys got me fixed in about 20 minutes. They deserve to be praised so here i go. Give them a raise.
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December 2022 by Eva Escobar
I cant thank everyone at Big O tires for the great work they did on my car.If your looking for good sufficient work done I recommend you go to Big O Tires !!
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November 2022 by Vicki & Justin Reedy
I had bought my tires from here and had a recent low tire. Went in to have them take a look real quick and was told it would be more then a 2hr wait by the manager. I asked if I needed to make an appointment and was told it wouldn't matter it would still be over 2hrs and if I didn't like it I could go somewhere else.Went to Les Schaub and 10 minutes later, my valve stem was leaking, which was in stalled by Big O Tires. Called corporate to complain and let them know, still waiting on that call back.
