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July 2024 by Jovanny Cipres3
Worst experience ever. SOLVANG , CALIFORNIA RITE AID! Raymond the old man cashier needs to be put in the back stocking or find a less costumer service job if you’re not a people’s person!
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March 2024 by Maria Christensen
Always caring and thoughtful employee. Will never change pharmacies.
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March 2024 by Suzanne Bingham
When I went in early on Saturday and was so nicely greeted by Kathrine and she helped me get what I need. Went to pharmacy and Laurie was working which made me happy because she is the best you have!! Kind, caring and overall great person!
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December 2023 by Sara B.
I was visiting Solvang overnight and realized once I arrived at my hotel that I forgot my night wrist brace. This is my second trip away in a 2 year period that I forgot to pack it! Last time I forgot it while out of town, I was able to buy one at CVS. So naturally, I went to CVS in Solvang but to my surprise they did not have any form of a wrist brace. So my only option now was Rite Aide. I was crossing my fingers they had one. It was about 8:00pm on a Saturday and when I walked in the store was empty and a clerk was stocking merchandise. She greeted me immediately and asked if she could help me find anything. I told her what I was looking for and she confirmed they did carry the item and she led me to the shelf. She even looked over the options to find the one most like the one I described. I was so excited they had it! It was a bit pricier than I paid on my last purchase for it but I was just happy they had it in stock. It was such a huge relief to know I could sleep that night.
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October 2023 by Jenae Quine
Matthew gave us great customer service today. Matthew was working efficiently and with a smile. I really appreciate it. Pharmacy was also quick and friendly.
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October 2023 by Benedict A.
The lady behind the counter at the pharmacy with the pony tail was honestly so rude to me that I never want to come back. Truly just an unpleasant person and made me feel stupid and like I was burdening her by being there.
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October 2023 by Roy Anderson
Pharmacy staff both those working the counter and pharmacists go out of their way to accommodate me and other customers.
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May 2023 by Mary R.
Clean and large store. Busy parking lot with two visits over a Saturday and a Sunday - next to a restaurant.
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May 2023 by Bridget A.
Had the worst experience at this location today, my family and I went to go visit Solvang and did a quick pit stop at this rite aid to grab some snacks and meanwhile my family were getting the thrifty ice cream the employee named Leticia, employee # 61857903 was giving a huge amount of attitude to my family and I meanwhile serving our ice cream. I had just came out of the restroom to meet up with them and when I had seen their flavors in their hand I had asked for a "chocolate " looking one and I guess that upset her and corrected me with a very disgusting attitude as to what it was actually called. Which I wouldn't have mind if she corrected me but not with the attitude she gave. When she finally finished we headed to the register and just gave an overall bad attitude through the whole entire time till end, until she got the next customer and spoke to them so kindly and very respectfully which made absolutely NO SENSE. When my family and I never ever disrespected her. I didn't want to come to this conclusion but I have no other alternatives but that was an act of racism. She herself was a colored women just like us and treating the women behind us who was white so differently which like I said makes no reasonable sense. All I ask if you train your employees to be equal to anyone, everyone who walks in. Solvang is a tourist place I would hate to see her disrespect more people. Who she didn't prefer.
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May 2023 by mr kaoss
Customer service is horrible!! Fire all the old heads and hire motivated people.
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January 2023 by Chuck R.
Probably the worst customer service! It was so bad that i want to give a negative star. First time to write very bad reviews.We came in at the store, 9:43pm they closes at 10pm. This older gentleman name Ray (no badge, nut he said his name is Ray) told in our face he's pissed off whenever a customer come in late. What the hell?? We bought a lot of stuff & obviously need a bag, and he said, "we don't have any bags", and i'm sure that's a lie!! Then, he started almost throwing candies on the counter, showing how pissed off he was. Well, it's not our fault that they're open until 10pm, may be they should start closing at 9pm then problem solve. I mean, if he hated his job, quit and find other things to do that will make you happy, don't take it out on the customer who only wants to give you business. That's not acceptable. Hoping the management will do something about it. But i doubt.
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December 2022 by Cori Pagaling
I really appreciate that everyone at the pharmacy counter is always so welcoming and friendly.
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December 2022 by Gary Minar
Had what I needed andwhen I needed it.
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December 2022 by Jon Johnson
RITE AID SOLVANG CALIFORNIA HAS GREAT EMPLOYEE'S !! BEST THRIFTY ICE CREAM !!GREAT PRODUCTSGREAT HOURS !!!NEEDED COUGH SYRUP PHARMACY OPENED REALLY LATE LIKE 9PM
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October 2022 by Donny P.
Older gentleman who is always at the front counter every day is extremely rude and seems miserable working there. He never has anything nice to say and I think he purposely goes out of his way to make you feel uncomfortable. He barks orders at you like "empty your basket and go put it back on your way out." Total j**** The woman who works the front counter is always pleasant and tells me to put basket on top of counter and she'll take the items out. She also takes the basket from you and puts it back herself. This guy needs to go. I've seen other reviews on here about him and my friends and family always say the same about him when they shop there.
