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June 2023 by Steve Ostrow
Bad service, lies, bad haircut. Beware
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June 2023 by Cheryl Li
I brought my baby girl to this place during my recent trip in California. My friend highly recommends it saying it was a good choice for the pets after the owner and manager changed. And I was happy with the result. They are pretty patient with my request and they did a great job on the cat grooming. Luna loves them and I can tell it from her eyes.
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June 2023 by Michelle Qi
Sydnee's Pet Grooming deserves nothing less than a perfect 5-star rating! From the moment I walked in, I was greeted with warmth and professionalism. The staff genuinely cares about pets and created a calming atmosphere. The groomers displayed expertise and attention to detail, delivering outstanding results. The facility was spotless, and hygiene was a priority. Their personalized customer service and wide range of services make Sydnee's a top-notch grooming destination. For exceptional care and a pampered pet, Sydnee's Pet Grooming is the place to go!
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May 2023 by a r
amazing experience bringing my sweet baby pickles here! staff was patient and made us both feel comfortable. referred by someone and got 10% off! will be back regularly
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April 2023 by Allie N.
Used to take my cavaliers here and never had issues. Recently tried to schedule something with my new dog. Booked something for the 1st appt of the day. I get a text right before the appt saying groomer is taking a personal day. Understandable and things happen. So we rescheduled for the following day. Got to Sydnee's for the 8am. No one was there... waited 20 min and still the place was empty. Groomer texted 45 later saying they slept past there alarm. I'm extremely disappointed in the service especially since my dog never got his haircut after wasting time two days in a row.
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March 2023 by Oliva B.
We were looking for a clean and friendly place that would carefully grind our 15 year old yorkie's nails, clip his dew claws, and pluck his ears. The person we talked to on the phone at Sydnee's was very nice and informative and said we could stop by any time. We stopped by shortly afterwards and our Yorkie, Koa, was immediately serviced upon arrival. The groomer was very caring and knowledgeable, paying special attention to Koa's fragile joints while handling him. She did an excellent job and the price for the services was the best around Solana Beach. The groomer also gave us great advice on clipping Koa's hair if we decided to do it ourselves. We will definitely be a regular going forward and have recommended Sydnee's to our family members.
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September 2022 by Vincent Palma
After a long post COVID layoff, it was a pleasant trip back to Sydnee's with my new 1 1/2 year old Golden Retriever, Echo Vici. Hannah boldly took the assignment for Echo's first full grooming experience and he loved it! The new Solana Beach location is more roomy and casual for the dogs. It gives them more opportunity to socialize with other dogs, which has always been a great feature at Sydnee's. Hannah handled Echo wonderfully and did an awesome job trimming his puppy hairs and refreshing his spirit with a fresh bath.Overall, a fantastic experience. Nice work!
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September 2022 by Vincent Palma (Vinnie)
After a long post COVID layoff, it was a pleasant trip back to Sydnee's with my new 1 1/2 year old Golden Retriever, Echo Vici. Hannah boldly took the assignment for Echo's first full grooming experience and he loved it! The new Solana Beach location is more roomy and casual for the dogs. It gives them more opportunity to socialize with other dogs, which has always been a great feature at Sydnee's. Hannah handled Echo wonderfully and did an awesome job trimming his puppy hairs and refreshing his spirit with a fresh bath.Overall, a fantastic experience. Nice work!
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September 2022 by Katie C Young
NEVER TAKE YOUR DOG HERE. Please never take your dog here. My mini schnauzer was groomed here and they injured her neck so badly that she could barely eat and cut her badly. My dog has been regularly groomed her whole life and is used to the groomers. We had just moved to the area and when I picked her up she was clearly upset and desperate to leave, which was unlike her. When we got home we realized that they had shaved off a giant schnauzer bump that had been on her side (this was large and we let them know about it before the haircut) and they just shaved it off which must have been so painful. I don't know what they did to her neck, and I have nightmares thinking about what must have happened, but she was so sore she couldn't eat. We took her right into the vet, and they confirmed that something must have been around her neck and pulled extremely hard to injure her like that. No one said anything to us about the cut or that anything had happened during her appointment, they just said she was good during her appointment. When I called management they would never admit anything was wrong, and they didn't even apologize. They defended the groomer saying that she was a nice person.I know my dog and I know that they mistreated her, scared her, and injured her. I spoke with a lawyer to pursue legal action, but unfortunately there are not enough laws in California that protect dogs and basically nothing could be done. It honestly makes me feel helpless that all I can do is write this review. This place should be shut down. Please don't trust this groomer with your pets.
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August 2022 by Chuck T.
Little hard to find but worth it, took great care of my 2 huskies, good price and service. Definitely will be a regular.
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August 2022 by Stevie O.
The manager is pushy and lies. After not giving the summer cut that we asked for on an 11 pound dog, She refused to correct the cut. Bad attitude.
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August 2022 by Lisa Lee
Horrible NASTY manager. My 2nd time there. Ist time I had to bring my dog back THAT DAY, and tell them they left his hair way too long. 1st time I paid about $60.00>SO, I brought him back for a 2nd time. SAME THING HAPPENED. Lousy chopped up hairdo. I complained---please fix it.---BTW, I tipped her 10.00 because i know they work really hard!! She REFUSED to fix the lousy chop hairdo when I complained,......saying "I have to charge you for another haircut!"There are NO notes in my computer."I asked for owners name and # and she said-- he never comes in.....and he will call me. HA! NEVER, EVER GO THERE................
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July 2022 by M L.
I've been taking my havanese here for almost a year, and am so thrilled with my experience! When we moved to the area a couple of years ago, I had the hardest time finding a good groomer, and subsequently tried two different groomers who gave my dog terrible haircuts. Upon recommendation, I tried Sydnee's, and am so glad that I did. Monique is wonderful, and does a great job with my dog. His haircut is exactly what I asked her for (she initially asked me to show her pictures so she could give him the haircut I wanted), and he always comes home happy and clean. I can tell that he's comfortable with her because when I pick him up, he's always content to lay down on the floor while I pay and chat with her. Not only is the haircut great, but I always feel like my dog is taken care of, which is the most important part! I've told many friends and family about how happy I've been with Monique and her grooming experience. For reference, text seems to be the best way to communicate with the salon and schedule an appointment.
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July 2022 by Teresa K.
This place does great with my Maltipoo, Teddy! We have been coming here for years! They make a point to know your dogs needs and their quirks! They are attentive to the doggos and they allow my dog to go un-caged! Yay! Teddy is always excited to go get groomed and. Cannot wait to be let in the gate to play and get cleaned! We love them and trust them completely with my little guy. Highly recommend!
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June 2022 by Emily Tsiang
AVOID, terrible services. We used to take our maltipoo for her regular groomings and they used to do a great job. Overtime, it looks like there’s been an ownership change, the quality has gone from great to awful. The place smells like urine and the cuts are unskilled. Our dog looked better going in than coming out. When I requested a refund or discount on the terrible cut, the lead groomer said she followed what was in the notes. When I called her out on the dishonesty, she followed up with a text that I “threatened” their staff and will call the cops if we come in. Can’t wait for her to show the cops the video footage. They have absolutely lost our business and I recommend yours too.
