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July 2024 by Wally Johnson
I’ve been a customer of Ken’s for over a decade. Always helpful and extremely polite. I had a recent situation where I shipped something very valuable and it got lost but part of it was my own fault. It was insured, but UPS would not honor the insurance. Ken fought tooth and nail, and actually Postal Annex wound up covering the loss. I will never knowingly use UPS again, but I’ll be Ken’s customer for life.
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February 2024 by Bill Noble
Extremely overpriced and rude, unhelpful staff!!! The lady working the desk couldn’t even adjust the dimensions of the picture I printed out. Refused to even try. Stay away!
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November 2023 by Laura B.
Ken was very helpful under a stressful situation. I needed to get some medication over nighted for a friend and it needed to be kept cold. He went above and beyond in making it happen. I so appreciate his efficiency and willingness to make it happen. Thank You Ken!!!!
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September 2023 by John M.
This is a a practical place for anything involving greeting cards, shipping and home decor. Lots of ideas for gift cards and trerrific assortment for greeting cards.
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May 2023 by Sheetal P.
Owner sent message justifying double charging on a simple fax I guess it's more valuable to you charge on something so simple than retain a customer that potentially could've given you more business .. not a smart move :(
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September 2022 by Dina G.
I'm grateful for this family run postal annex. They ship, take passport photos, provide notary services, and have a fun selection of excellent books, cute stuffed animals, and gorgeous cards if you need to pop a little something extra into a gift. Ken is always so kind and helpful. They've repackaged parcels for me when I've done a sloppy job and always make suggestions on how to ship at the best available price.
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July 2022 by Chelsea Choi
This is the most amazing postal Annex, the owners are so polite and professional. Highly recommend.
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June 2022 by Natalia Kushner
Refused to accept pre-paid Fedex shipment, bad service!
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March 2022 by Dave D.
I had a horrible experience there. Very rude unprofessional unreliable. There are many other places to go and do my business instead of this place. Customers beware don't waste your time and money
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March 2022 by Z D.
I had a horrible experience there. Very rude unprofessional unreliable. There are many other places to go and do my business instead of this place. Customers beware don't waste your time and money
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January 2022 by Rina Coleman
They go out of their way to help you. They are a real community asset.
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July 2021 by Michael B.
VERY EFFICIENT ! Our first time here. After having a bit of trouble getting USA passport photos taken...Costco has shut down their photo section nationally so my wife phoned this local place. No problem.....just drop in no appointment needed. So we stopped by here today at about 12.30pm. The co-owner Ken ( with his wife ) was on the ball straight away. Within a few minutes Ken had taken our passport photos and given us the prints. The bill was $30 all up !
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June 2021 by Tiffany N.
Had to do ship few things out. Great customer service here by the gentleman! Quick and easy.
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May 2021 by Marie H.
I dropped off a pkg for Fedex ground, within CA shipping. I was told it would take 2 days to reach the central valley. 3 days later, it hasn't arrived. It's in northern CA. Before I agreed to fedex shipping, I asked about USPS. The man told me they had already picked up. I was almost to my car when I saw a USPS worker pick up items from Solano Bch Postal Annex.
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May 2021 by Mari H.
I dropped off a pkg for Fedex ground, within CA shipping. I was told it would take 2 days to reach the central valley. 3 days later, it hasn't arrived. It's in northern CA. Before I agreed to fedex shipping, I asked about USPS. The man told me they had already picked up. I was almost to my car when I saw a USPS worker pick up items from Solano Bch Postal Annex.
