-
June 2024 by Andrea Brennan
Great experience working with the Nativa team on our new dining room furniture purchase. The process was refreshingly smooth from the sale to the final delivery. Loved being kept abreast of delivery times, having the truck arrive on time, and just all-around 5-star service. Special shout out to Carolina Nuza- thank you for your stellar customer service!
-
May 2024 by Tom House
Wonderful sales associates and delivery times that keep me informed from start to finish.
-
May 2024 by Vicki Salton
The delivery of our new couch was timely, and the guys could not have been more professional or more careful with the couch. We have only had great experiences with Nativa. It took several months to receive the couch, but the timeline was exactly what our sales consultant said it would be. Nativa is our "go to" for home furnishings. I continue to be a fan!
-
May 2024 by Kristin Diehl
Beautiful bed, quality workmanship, and delivered on time! Laura was a pleasure to work with and we will be return clients!
-
April 2024 by Lauren Miyamoto
This was our second furniture purchase from Native and as usual, we are thrilled! Nativa has a beautiful selection of high quality furniture that you can easily customize. Erica was incredibly communicative and helpful from start to finish, even coming to our home with wood samples.
-
March 2024 by Bruce Robinson, MD
Laura Verdu @ Nativa Interiors made picking out a new Sofa for our daughter’s apartment seamless. Everything was so easy and was delivered within the time frame promised. We were updated by Carolina Nuza regularly and they even managed to schedule delivery within a day of the sofa arriving at their warehouse. We would highly recommend their personalized service! - R. Robinson
-
February 2024 by Kristen Anderson
I purchased the Picasso table about a year ago—roughly $5000. I was applying (spraying) wood oil to clean the table and wiping it away. In two of the seams between the wood planks, the (wood filler?) became gummy and wiped off, leaving divots in the table. I contacted customer service for repair and they said they would have to send me a quote for repair, as it was clearly from “abrasive cleaning”. It wasn’t…There is also a wood knot at the edge of the round table that is not smooth. I didn’t send it back at time of receipt because we had already waited many months for it in the first place and needed a table. Just beware of the quality.
-
December 2023 by Lenette Posada Howard
Ordered a chair and the service was great. They kept me informed of status and delivered it promptly when it arrived. Chair was perfect and great quality!
-
December 2023 by Nicholas L.
I called and talked with Michelle. What I needed was a little out of the ordinary and she was very communicative and knowledgable. She leapt into action and emailed me back with some questions. Her response time and swiftness was great to experience. Highly recommend.
-
November 2023 by David E.
Very pleased with whole process. From the first look to the sale and the delivery. I would highly recommend Nativa! Dave and Debbie Ellis Exquisiteknives.com
-
October 2023 by Karen O'Leonard
I used Nativa‘s design services to turn my previously humdrum entry foyer and office into spectacular show pieces. I couldn’t be happier with the quality and style of the furniture and decor, and Nativa‘s service is top notch. You can’t get this blend of quality, style and service anywhere else.
-
August 2023 by Marjorie H.
I so appreciate Aldo Lopez's help in getting a Nativa sofa bed fixed. He was right on top of everything from the day I first called him to ask for help. Right on top of things, communicative, understanding, responsive and efficient are words that come to mind when I think about my interactions with Aldo. You don't find people who deserve those words around much any more. Thank you for offering such an effective customer service person. There is just one issue left re getting three giant boxes filled with original mattress and metal materials that the Nativa "fix-it person" left in my breezeway. Because renovations in my kitchen and other rooms adjacent to the breezeway will start any day now, I need to have everything taken away asap. Thank you for offering such good service and competent assistance. Marjorie H
-
August 2023 by Jane Ball
The customer service was responsive and helpful. I ordered a bed on-line. Because i live in Northern California, it did take several weeks after it was completed to arrive. I was kept informed of the reason for the delay and the bed is beautiful
-
August 2023 by Gail G.
I have a 2 year old Nativa recliner. The seat was quite worn for only 2 years. I talked to Aldo and he quickly solved the problem by Getting a new seat. It was installed last week and the chair looks like new again. I couldn't be happier with Aldo with all the steps and follow up
-
July 2023 by Diane C.
If I were you, I would find your furniture elsewhere! They are great when you are in the buying process. Once you have purchased the service is HORRIBLE. I paid an astronomical amount for a loveseat. It has a bit of damage and it took almost two weeks for someone to respond to me only to be told that it is leather and it is a natural product. They did not have the courtesy of coming out to see it, nothing. No calls, no help, no nothing. It took them two weeks just to deliver to me and they are only 3 miles from my home. I would never buy another piece of furniture from this store...EVER!!!! There is so much more that I could say but won't. Just do yourself and your family a favor and stay away from this store.
