Bill Smith Automotive is a highly recommended auto repair shop known for its honest and efficient service. Customers appreciate the thoroughness of the staff, who go above and beyond to ensure their vehicles are properly taken care of. One customer experienced a potential alternator issue, only to find it was a simple loose terminal that was fixed for free. The staff, particularly one named Zack M, is recognized for being knowledgeable and helpful, guiding customers to find the right parts for their vehicles. The service at Bill Smith Automotive is described as amazing, with one instance where a staff member accompanied a customer to a gas station to help with a car issue. The prices are considered fair, making it a trustworthy choice for repair needs. Long-time customers praise the kindness of the owners, Fred and Laurie, who are noted for their friendly demeanor and willingness to assist. Overall, Bill Smith Automotive is celebrated for its caring customer service, fair pricing, and consistent quality of work, making it a reliable choice for auto repairs in San Diego.
They have been servicing my car for 10 years. Very honest and nice people. Highly recommended.
October 2025
My neighbor told me about Bill Smith auto and I took my car there after a AAA roadside tech told me I needed a new alternator. Bill Smith tested it, were very thorough and said it was only a loose terminal. They fixed it for free. I would highly recommend for anyone looking for an honest mechanic!!
August 2024
Amazing service from Zack M! He was kind enough to reach out to our body shop and ensure we got the correct wheel for our vehicle! He is very knowledgeable and helpful guiding me to find the exact part I needed !! Over all great place for your auto parts needs. I highly recommend and don’t forget to ask for Zack M.
