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November 2023 by Sai Anirudh Govindu
Service needs to be faster. Even with appointments it takes 3 hrs
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November 2023 by Lynn Austin (mechele07)
I had new headlight bulbs replaced. Great customer service.
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September 2023 by shauna nelson
I was a HUGE fan of oil changing at Walmart in Palmdale it was nice and convenient i was able to shop will waiting etcBUT boy here was a headache... I came on my day off last week turned out they were only doing tires so I had to leave I came super early Saturday morning n had to walk out due to 2 hour wait and I would be late to work came again yesterday they said 3 hour wait I just took it I left the car at 5:45pm never got alert for it being ready finally at 8pm I called them no answer drove there with another car they were closed they didn't know where my keys were. there was no sorry when I said I have no key to get into my home or get my car. finally they found it I had to go back to my mother in law and have her drive me back for me to pay and go I got home at passed 9pm .... I guess I'll have to find somewhere else unfortunately ?
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August 2023 by Adam S.
The service was quicker than I thought it would be, or what I was quoted, so that was nice. However, on the receipt it says that I declined all of the fluid checks when I did not. It says online that all of the fluids get checked so I'm not sure why they weren't.
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July 2023 by Gerard Murphy
Great service by Lyle and his team, I had 4 tires (bought online from Walmart ??) put on and aligned and balanced.Very professional but still personal,Appointment was right on time and installation time perfect.I even did some shopping while I waited.Thanks again to Lyle aka Coach!Job well done!!
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July 2023 by Elyse Fairbanks
Im regretting bringing my car here for tires. The guys don’t seem to know what they’re doing and very slow service. Been waiting almost 2 hours and they’re just now starting my car. They said they accidentally took someone ahead of me .
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July 2023 by M Alef
I will never go back here again, total disorganized place, I was here for a tire installation, they don't care what time your appointment was, after 3 hours my car wasn't ready and they say if you want we can do it another day. Don't waste your time here and don't deal with these unprofessional people.
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July 2023 by Pete White
Great service by Lyle and his team, I had 4 tires (bought online from Walmart ??) put on and aligned and balanced.Very professional but still personal,Appointment was right on time and installation time perfect.I even did some shopping while I waited.Thanks again to Lyle aka Coach!Job well done!!
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April 2023 by Emily De Leon
Terrible experience!!!! I called to make an appointment over the phone, and it took over 4 times of calling just to get an appointment for a tire change. My husband and I arrived 10 minutes prior to the appointment and we were informed that they were short staffed and we would need to come back at 4:00pm. No problem. After coming back from a bite to eat at 4:30, we noticed our vehicle parked in the same spot. I chatted with the employee at the counter, who apologized and said they would work on it right away. Another hour passed by and our vehicle was still in the same spot.I talked with another employee, the manager Vic who was incredibly unempethic and short with me. He informed me they called everyone with updates (never happened) and that we would have to wait longer. One more hour passed by, with several employees not caring to stop and talk with us. Tired, and upset at the lack of communication, we asked for our keys and finally left 4 hours past the time we were scheduled for.No communication from staff, very unprofessional. Just becauae the tires are cheap, does not mean the service won't be either.
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March 2023 by Javier Sanchez Garcia
This is the worst place, I came for an oil change and few days after I realize my car was leaking, I tried to reach them but they are always closed at 4, as this was urgent I did take my car to my trusted mechanic, they had to replace the whole oil pane because they at Walmart fastened the screw so hard that they broke it, the piece was $400 so I came to Walmart to have them pay for their mistake, they are always making different versions, lady at the front desk “francis” she’s so rude and tried to blame me for not checking my car daily, Eric supervisor is a joke all the employees manipulate him. Don’t lose your time and money here
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March 2023 by TwoLab
there is no qualified personnel to change the oil, don't lose your money
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February 2023 by Paula L.
This is the worst place, I came for an oil change and few days after I realize my car was leaking, I tried to reach them but they are always closed at 4, as this was urgent I did take my car to my trusted mechanic, they had to replace the whole oil pane because they at Walmart fastened the screw so hard that they broke it, the piece was $400 so I came to Walmart to have them pay for their mistake, they are always making different versions, lady at the front desk "francis" she's so rude and tried to blame me for not checking my car daily, Eric supervisor is a joke all the employees manipulate him. Don't lose your time and money here
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January 2023 by Oleg Shaidurov
The worst auto care service ever. I bought 4 new tires at Walmart, made an appointment, came 20 minutes before the appointment. They said it will be ready in 30 minutes. Ok. After 2 hrs they even didn't start work on that. The guy at front desk said that a manager is not there today when I asked. But I gave my car key to the manager and can see him there. He was just laying to me. After 2.5 hrs they started but they couldn't find a 4th tire. 3 of them were there but not the 4th. Finally they found it and completed the work but I was waiting for the front desk guy to do a paperwork and pay. It took me 4hrs to change tires and I paid $108 for the work and they they even didn't balanced it well.
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January 2023 by Sam Mambre
Oh man, this is the worst place ever. 3 hours for one oil change. And only my car was the one that was moving, be careful peeps.
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January 2023 by jagadish modukuri
I got worst experience today.