Unleashed by Petco in Simi Valley is known for its friendly and helpful staff, providing a welcoming atmosphere for pet owners. Customers frequently appreciate the polite and attentive employees who greet them upon arrival and are eager to assist with finding specific items. Many shoppers travel from farther locations to take advantage of the exceptional service at this store. The store is clean and organized, creating a pleasant shopping environment. Employees, such as Juan, are noted for their professionalism and willingness to engage in meaningful conversations about pets, helping to brighten customers' days even during tough times. While the selection of healthy food and treats for pets is well-regarded and competitively priced, some customers have expressed concerns about the cost of certain products, particularly toys, which they find overpriced and often made in China. Despite this, the overall experience at Unleashed is positive, making it a recommended destination for pet supplies and services in the area.
My husband and I love shopping at this store. It's fast and convenient. Love the option to order online and pick up within the hour also. Great customer service to top it off.
November 2025
Sales associates are very helpful and take the time to listen.
November 2025
Loved the guy working here. He was very friendly and knowledgeable
