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July 2024 by Peter Xaymountry
My wife and I stopped by this Ulta store because we were shopping at the other shops. She wanted to see if they had her shampoo here. When we walked inside, they were not busy at all for July 4th. The employees where standing around on their phones since there was no customers. The moment we walked in, other customers started to come in as well. My wife found her shampoo with the help of an employee. When it was time to pay, it did take a while since there was only 1 cashier and she was stuck helping a customer trying to return something. It wasn't until like 5 minutes later that she asked for someone else to come up and they were able to help us.
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July 2024 by Arie Marie
I like ulta, it doesn’t matter if it’s this location or another. They have products I like and the rewards system is great.
I decided to use my saved up points at their salon a week ago. Can you guess where it’s going?
I don’t know if the “stylist” (if that’s what I have to call her) was new or just totally uninterested in cutting my hair. I sat down and told her what I’ve only ever told any stylist, long layers around my face and about an inch of layers in the back.
She immediately complicated it. I almost walked out but chose to stick it out.
She went to work hacking away at the front layers, and I asked her about the back and she acted irritated like I hadn’t told her I wanted about an inch of layers in the back. I even asked her if it was okay to do the back too, an inch… imagine me asking the stylist if that’s okay. She acted annoyed like it’s not her job.
When she was done I asked her to recommend a good shampoo and again here came the uninterested attitude. It was so awkward as we stood in the haircare section. She had no clue what to recommend.
I left the salon looking stupid with my hair beyond frizzy and still half wet.
And of course my hair was uneven, I had to fix it myself at home.
And I paid for this treatment. Imagine that, I paid money for this experience.
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May 2024 by Denise Ortiz
Really bad service, workers have no clue about product. Will not be shopping at Simi Valley Ulta!
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April 2024 by Ki T.
I was recommend to Lana by a friend who wouldn't stop raving about how awesome she is. And after seeing her last cut and color and having major hair envy I finally made my appointment with her. So I went in with high expectations hoping my hair would come out as fabulous as my friends. Okay so Ulta walking in is Ulta, they have lots of products for all your beauty needs. There's a bunch of staff to answer questions and help you find what you need. Pretty much what you would expect from Ulta. Now back to the important part of my review......... my hair, okay so my hair came out INCREDIBLE!!! I mean absolutely amazing. I got a cut and color and it's seriously the best haircut I've gotten in a long time. And to be honest my hair is not easy to cut. I hate to say it by I kinda have weird hair. It's not quite curly and not quite straight. I guess you could say it's wavy. But for sure not easy to cut and style. But Lana had no issue with it. So I'm obsessed with my new hair and I'm so thankful my friend shared her secret with me. So I thought why not write a review and share with my fellow yelpers.
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April 2024 by Jolie F.
Ulta is one a stop shop for all your professional beauty needs! You will find hair products used at salons, makeup, perfume and more! The store also offers a hair salon and hair removal. The staff is very friendly at this shop and aim to help customers. Great to see at a store! My frustration with this store is that they always seem to be low in inventory. They don't offer a lot of any one product in the hair department. Well at least the items I seek! Always frustrating to have to jaunt to another store or order online.
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March 2024 by Danielle P.
Awful salon. Awful customer service. Do yourself a favor and not get your hair done here
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January 2024 by Monet D.
I asked someone to help me with the perfume and they just left me standing there. Customer service really needs to be improved. I should not have had to stand there that long. Nobody helped me at all.
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December 2023 by Amanda H.
Customer Service at this store is not good. I understand during the holiday season it is busy especially with customers like myself spending their gift cards they received. The associate who helped me (Kaylie on the receipt) barely spoke to me, never made eye contact, was rushing to finish transaction. I love shopping at Ulta but there is a reason why I try to do it all online. This just further proves I need to just stay shopping online.
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December 2023 by paul mondragon
Helpful and friendly staff, thanks for your help with my needs, I would recommend this store.
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November 2023 by Kim Ellis
Management is very RUDE!!! Will never go there again!!!! Stock is totally inaccurate!!!!
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November 2023 by Ana M.
* I was a little worried about getting my hair done at a this salon after a bad experience at another one. Morgan! skillfully restored the health and beauty of my hair, putting my anxieties to rest. I admire how she cares so much about her clients.
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October 2023 by Linda Stockton
Daughter-in-law NEEDED some stuff for her job and away we went. It's always very well kept up because who would buy from a makeup place that looked like a backwoods crack house? Chicago Barbie?
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August 2023 by Jennifer Ann
Staff are knowledgeable and helpful.
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August 2023 by Conor
My girlfriend took me here. I was reading Moksha while she shopped. The book is a collection of stories and letters by British author Aldous Huxley. Although the letters can feel a little mundane, I would still recommend this book. It provides insight into Huxley as a person as well as the common thought patterns of the time. I think it's especially interesting to see the internal juxtaposition between the prevailing schools of thought of Britain, which historically viewed itself as the purveyor of truth and morality and civilization, against the recognition that people living in a more tribal and natural fashion have realized truths that were either forgotten or never known in industrialized cultures.
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August 2023 by thomas ditty
Nice crew of workers
