“I had to come in to this shop because of my careless driving, i hit a curb and needed a new tire. JR was super informative of what he could do best for me given that I had scratched the side of my wheel and said that is not something they can fix. He priced me for the tire and started the quick service. Meanwhile I am waiting only 10 minutes for this to be handled, this rude guest decided his issues were more important and cut the line of people waiting! I have to give it to JR and his team, this client came in, trying to convince, I think even himself, that the wheel had been damaged by the shop more than three weeks back, I hear over his tantrum moment. I only write this in my review because it actually took me 10 minutes longer to leave due to the fact I could not be charged out because this man did not want to own up to his careless driving just like I came in for. I appreciate JR and his tech’s for servicing so quickly and their friendly customer service.”
8AM - 6PM
1256 E Los Angeles Ave, Simi Valley“I brought my two work trucks and my personal vehicle to have some work done on them. I was very pleased with customer service provided by Rafael and also work done by rest of staff. I would definitely recommend this Firestone location. 10/10”
“Staff here is phenomenal! Best customer service of any tire shop I've ever been to. Did my tire rotation and repaired a tire for FREE even though I didn't get the tires there. I felt like I was family and not a customer so I decided to give them my business when I got into yet another brawl with a curb. As always, they were kind, fair priced, efficient, and on time. Very happy with the experience. It's obvious to me that the people who work there care about their customers and I can't say what a huge impact that has both on the client and the business. Very impressed and will definitely refer business.
Also, bonus points for lifetime warranty on the tires. Especially since curbs and I often don't see tread to tread.
Thank you Big Brand family! I appreciate you.”
“Great company, I've been dealing with them for more than twenty five years and will continue to use their company. Thanks again for your timely service and professional staff.”
“Appreciate the team at this store. Me and my wife urgently needed a nail out of our tire, and unfortunately we didn’t make an appointment. Joseph our sales rep assisted us, and told us that they were very busy but they could squeeze us in. We appreciated that he told us it was going to be free, and we just had to wait a little bit, so we did. As a gesture to say thank you for squeezing us in, and giving us a free puncture repair, we treated Joseph and the team to some donuts!! Thank you again, and if your puncture is free, please buy the team some donuts! They would love it and would make the working in the hot sun worth it!!”
8AM - 6PM
255 E Easy St c, Simi Valley“Not sure what the guy with the one star review is talking about. Andy is the best mechanic I’ve come across. I’ve been going to him for many years and recommend him to all my friends and family. Hard to find guys like Andy these days.Services: Electrical repair”
7:30AM - 6PM
1525 E Los Angeles Ave, Simi Valley“Great people, trustworthy work. Jim's has been like family to me. Always taking good care of me when I lived here in Simi, and saved my tail more than once on road trips back home to Simi. Always great honest service, and even better people.”
“Ken was polite, informative, professional, and accurately diagnosed my brake problem. He repaired it quickly and properly. I will continue to do business with him.”
8AM - 5PM
900 W Los Angeles Ave #1795, Simi Valley“Robert is honest and quick and inexpensive! This is def not a paid review. I've been using Robert's service for years now and I think he's the best mechanic in Simi valley Moorpark area period! He has worked on my Volvos my Chevy and our hybrid. Oh and my daughters fiat. There isn't a car he can't fix. Thanks for always being available for us we love you. The Gibson's.”
“We were traveling though and had an issue that needed repair. They got me in IMMEDIATELY and fixed it within a few minutes and taught me how to do it if it happened again. Highly recommend”
“Thank you Edris and Jose for being a lifesaver. Of course I got a flat at the most inconvenient time. I expressed my time crunch and both worked with urgency to meet my needs. We need more Jose’s and Edris’ in the service industry. Thank you for helping me get back on the road fast! Appreciate both of you!”
“I had a flat on tire purchased recently from Costco. Staff was helpful, friendly. Road hazard coverage kicked in to replace new tire after its found not repairable. Great service! I will definitely buy tires from Costco again.”
“Came without an appointment and they assisted me 4/21/24 it was perfect ??I needed to get my oil change and I was surprised by the process and the support. They did have a waiting area inside but the chairs were so hard ?But nonetheless you can shop or wait. I paid and the entire thing was over in one hour.Definitely recommend this place ❤️❤️”
“Old fashioned no attitude no upsell no talk… I pulled up. They removed the wheel and water tested the tire and found the nail. Yanked it and patched it. $30..! Saved me $650 and I was in and out in 17 minutes. ??”
“I will never go anywhere else to get tires for our cars. Eddie is so fair with pricing. Service is friendly and efficient, and all I have to say is if you get your tires from them, they take EXCELLENT care of you. I had a huge nail/screw that punctured my tire. I called Eddie up, and he told me to bring my car by, and I was in and out of there in no time.
Hands down, best tire place to go to.
YOU WILL NOT BE DISAPPOINTED!”