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December 2023 by Steve Casselman
Great value store
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December 2023 by Matt K.
Not sure how smart it is to shop here but it's definitely final ! I don't know what's going on with this place (not sure if it's just this store) but it's definitely gone downhill over the years, first the produce department is consistently selling wilted and rotten produce, I thought it was just a fluke thing at first but it has been going on for years now and then The expiration dates on a lot of items are either expired or days away from it and now every single time I go there I get overcharged for items and get excuses like "oh that was on last week's ad" or "oh that was in the wrong spot" I've never been under charged for anything imagine that. Can't tell if everyone's just overworked and underpaid or just lazy. Both the wife and myself used to enjoy shopping here but something's going wrong, do better Smart and Final.
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November 2023 by Estela Valerio
Bakery department, many times don't do the right colors on cupcakes ?
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October 2023 by yunni Jacobo
Went in to buy something to drink really quick, and had to use the restroom. I asked the employee restocking the restrooms if I could use the bathroom. She just ignored me and proceeded to head to the back. I was going to go ask at the front if I could use the restroom, when she came out to restock the other restroom. I said “excuse me can I use the restroom?” had to say excuse me 3 times because she just kept ignoring me. At this point I honestly thought she was deaf. She unlocked one of the restrooms for me and looked at me like I was bothering her. Didn’t say one word to me. I was like how rude of her to just blatantly ignore me like that. At least acknowledge me and say give me a second or something. I’m a general manager for a restaurant and that was just unacceptable. Only reason I’m giving this store 2 stars is for the gentleman who helped us at check out. He was very pleasant. Didn’t get either of their names but the lady was a little hobbit with a gray bob. Looked like she hates her job. This happened around 8pm Friday October the 13th.
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September 2023 by Mark McDermott
Clean, cool, and stocked. Tucked away on the East End of Simi Valley.
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July 2023 by maegan bales
I have to say great store great people considering I used to work at that location and better service then you would get at lowes home improvement cause that's now were I work
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May 2023 by hunter T.
Great store & staff. Why do I need to write more???? Trying to keep it short & sweet Yelp.
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May 2023 by Kristi Sires
Love this store. Very nice people!! Great management staff ...
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April 2023 by Efren Somes
I watched the cashier made a bad comment to another employee,,very unprofessional
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January 2023 by Erika Arakelyan
I don't want to go to the details I just want to share how beautiful employees are in the store at this location. It's a little bit fur from my home. I will always visit the store just because of an amazing customer service. Cashier always smiling. Very helpful. Stock people super helpful.
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January 2023 by Lori C
Nice store, nice staff, had a great experience doing my monthly grocery shopping at my favorite store in Simi.
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December 2022 by McKheizi Abrenica
I'll make this quick and simple because why not ??Huge parking lot ✅Not too busy ✅Friendly staff ✅Organized ✅If you have any questions, let me know. Feel free to follow ???
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November 2022 by Marlyn Ziola
I loved Smart &Finals reasonable price I don't have any complaint.
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October 2022 by Georgia C.
I don't really leave reviews for grocery stores/supermarkets but I just wanted to give a shout-out to Dwayne (one of the managers I believe) who was my cashier today! He was super personable and has a great attitude :)
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October 2022 by Dennis V.
Smart & Final serves as a useful place in many communities, but it is what it is. In my mind, it is a cross between a Costco and a Dollar store. They have bulk items, fair prices, cannot design a user-friendly app for the life of them, and have only a skeleton crew to take care of normal customer flow.The overall feel of the place is that it is under-served, dirty and somewhat smelly; just needs some TLC. For example; I hate how they never have a butcher on staff. I also think their produce is not as fresh as many of their competitors. I from time to time have found outdated expiration dates on their products, so now I spend double my grocery time, trying to locate and read - expiration dates.All this is, to sone degree, expected for them to fulfill their niche of being a bulk-discount market. What prompted this review is that they recently compromised the one thing they ruled at; providing “The Most-Perfect and Best-Priced Roasted Chickens” in all the land; Where you very recently could purchase a giant freshly made Roasted Chicken for just $6.99. However, the manager told me that they needed to bump up the chicken price to $8.99. A 28% increase!Anyhow, I admit that it is a sign of these grossly inflationary times; and that the Roasted Chicken is still a very good deal.
