-
February 2024 by John D.
I felt I was being conned, and I'll never be back! I went in to purchase an arm sling. They only had one and it was clearly priced at $9.08. I grabbed it and got in line. When I got up to the cashier she rang it up and she told me it was $16.+. I asked her to recheck the price sticker, she tells me she knows that it said $9.08, but that was an old price and I had to pay the new price. She explained to me it was priced in 2019 and the price has gone up. I started thinking why would I buy a four-year-old product at what it cost new four years ago much less pay more $ so I just left without it. and went elsewhere. BTW, the service sucks, and I stood in line for 15 minutes.
-
February 2023 by Maritza V.
First time coming in today which was suggested by the urgent care doctor at Sierra Vista, he claimed that my pharmacy has been running out of Rx's and he said it would be better for me to go here - took his advice and I'm happy I did!First off, the moment I walked in the employees greeted me warmly, Elijah was quick to take my information and told me it would be a few minutes. The Rx the doctor prescribed was out of pocket and the team went out of their way to call back the doctor and ask if they could give me a generic Rx so that my insurance could cover it. I mean WOW, they really did not have to do that but they did and I am so grateful for that due to my current financial situation.To make matters even BETTER they also gave me COVID tests for free which was such financial help because this weekend we had to buy some and they were not cheap! (Not saying they give everyone free COVID tests, so don't go in there asking for freebies because you see my review. Not advertising just appreciating my experience!)This place may be tiny, but their customer service is amazing way better than any other major pharmacy I have ever been to! I wish this pharmacy the best, and again thank you so much for making me feel better. You guys rock!
-
September 2022 by Roberta K.
This pharmacy is the best! The people who work there truly know what they are doing. Professional, knowledgeable , helpful, caring. Also, the pharmacy is well stocked with items that are unique and helpful for various ailments. Several of us have gone there to receive Covid vaccinations. No appointments necessary.
-
March 2021 by Jojo K.
I have been going to them for last 2 years now. Always had a wonderful experience. Very helpful and courteous staff. My prescriptions have always been ready before time. Great little pharmacy with a personal touch. Just what SIMI needs.
-
March 2021 by Aradhana K.
Love this pharmacy!! They have gone above and beyond when complicated prescriptions have come up. I highly recommend them.
-
March 2021 by Ruchika K.
Extremely helpful staff... I have used this pharmacy many times and each time the staff has been very resourceful and have gone out of their way. My son needed certain specific medications and the pharmacist went out their way to ensure I got the required medications very efficiently. A great local pharmacy that treats you very well. Thank you
-
March 2021 by Neeraja K.
Knowledgable and always ready to help with a smile. Have been working with them for couple of years. Highly recommend them.
-
October 2020 by Jacquie Richardson
This pharmacy dispenses medication for a friend who is totally disabled. I set up his weekly pills. The pharmacist is patient and more than happy to inform me of new medications and existing medications, as well as any side affects to watch for. They take my calls and answer questions. They make us feel that our questions are important and they always respond. They have excellent communication with the prescribing physicians. I wholeheartedly recommend this pharmacy! They are a great asset to Simi Valley!
-
September 2020 by Samantha R.
I have never had a more unenjoyable experience at a pharmacy. No one picks up the phone or returns calls for hours. That should have been the first sign. When asked a question, the staff brushes you off and has little respect. I would not recommend.
-
July 2020 by Mihwa H.
I love the atmosphere of Simi pharmacy. All staffs are very educated, personal. All my experiences were over the expectation.
-
January 2020 by Danelle B.
We needed a compound pharmacy for my cat's medicine. I had to call several times as they never answer their phone. Left message and no return call. That should have been a sign. Called again and finally got someone. On the refill I called several times. Always went to answering machine. Left message a week ago and still no call. Found an awesome compounding pharmacy in Newbury Park.
-
September 2019 by Susy Gonzalez
They said they closed at 12:30 on they site and I got there at 11:45 and they were closed?
-
August 2019 by Vee.Nessa M.
Dropped off an anabiotic prescription for child. The pharmacist failed to ask if I had a preference in flavor and filled my child's prescription using orange flavor. My child was gagging from the smell of it and was unable to drink it. I took prescription back in and asked if she could change the flavor and she said no because it was already made. I then asked her why she didn't give me a choice in flavor and she had no response. I had to go back to the doctors office to get a new prescription and change the pharmacy. I do NOT RECOMMEND!!!
-
June 2019 by Jon Price
They don't need to go out of their way to help me but they do, and I really appreciate it.
-
May 2019 by Curt Richardson
Great little pharmacy. Faster than my last one. Staff are nice.