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December 2023 by Suzanne Weintraub
Anthony was extremely gracious & called the factory for me to help me find a replacement for some carpet. He then quickly got back with me with the results, despite the fact that I do not live near the store & would not have been able to purchase from him. He definitely went the extra mile!
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November 2023 by CD M.
Frank and his crew at Flooring America did a great job . They worked with passion and detail. The job is well done at my house today 11/22/2023. Strongly recommended ...
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November 2023 by Michela J.
I can't express enough how pleased I am with the exceptional service provided by Bob and Flooring America. As a long-time customer, I have consistently experienced top-notch professionalism and reliability. Bob's honesty and trustworthiness have made every flooring project stress-free. The range of options, from luxurious carpets to exquisite wood flooring, ensures that Flooring America is the ultimate go-to company. The quality of work is truly unmatched. I confidently recommend Bob and Flooring America to anyone seeking a seamless and superior flooring experience.
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June 2023 by Tala B.
Flooring America was a genuine pleasure to work with from beginning to end. We spoke with Anthony initially who was very accommodating and respectful of our time and home. Pricing seemed pretty fair and installation was professionally handled by Frank (my point of contact) and I would highly recommend and already have to family/friends.
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May 2023 by Tim R.
We are close to finishing a remodel of our kitchen, dining and family rooms. Flooring America were referred to us and we couldn't be happier with their customer service, selection and professionalism. Bob has been to our house initially to provide a quote and several other times to insure there were no problems. The existing travertine flooring had to be removed and then the floors leveled. Frank and his crew just finished the installation of the engineered wood. The floors look great, they had the installation work done in just two days and they left the house in immaculate condition. Frank also took care of repairing some travertine tile floors that were removed for structural work we needed done. The floors have been in the house for over 30 years. The repaired section in two different rooms blend perfectly with the existing tile. We highly recommend Flooring America.
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February 2023 by Anne M.
This is our second time purchasing flooring at Flooring America in Simi. Our new kitchen ceramic tile floor was completed yesterday. Jonathan spent quite a bit of time with us to choose just the right floor. It is beautiful! The installation team, led by Frank, are true professionals. They were on time, careful, clean and provided a superior installation. By bringing in 4 guys they were finished in 1.5 days. I am very pleased...
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December 2022 by Donna Hall
I love that they have such a great variety of flooring, even outdoor tiles! However when I selected a hardwood floor, the salesman quoted a higher price than he had originally. We looked at so many, he probably thought I'd forgotten each price or maybe he had. When I told him it was higher than his original quote, he regrouped and crossed out the higher price per foot and added a lower number by 1 cent! Still higher than the quote he got over the phone and communicated to me minutes ago. I just left. I hate that their sales people have so much leeway. I'll be back when that guy isn't there. Not sure if that will help, but I'm buying over 1k feet. And an extra 69 cents a foot makes a big difference.
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December 2021 by Yogesh Parnami
I did my flooring project with Simi Valley flooring guys I had a very bad experience with BOb I think he is the owner of the company I raised my claim and he said I don’t know after that when I called distributor he said bob is the main point since I paid to him within 1 year product getting so bad and he said it’s dust in all the living room it’s dust.? Am totally disappointed guys please be careful before buying check my floor pictures before taking any decision and it’s being around 2 months nothing happened no fix k called anything am keep calling and texting him this is ridiculous this is how you treat customers PLEASE Stay AWAY
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July 2021 by P K.
I had called flooring America and Jonathan helped me over the phone. He gave us the lowest quote on a laminate flooring we were looking for!! We went down to his store which is 1.5hrs away but with it! Very nice and he kept the pricing the same. All the other places were marking up laminate prices just because of "high demand due to covid". He kept our flooring for about a month and picked it up today. Luis helped us load it to our uhaul truck and he was also very nice and helpful. Would definitely recommend!! Love our Blair flooring Versailles!
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June 2021 by Todd R.
Horrible customer service! Manager was late to open store and then has the audacity to say to us, "I was only 4 minutes late. Then the manager says nothing to us as we begin to look at carpet. Zero communication. Then he goes in the back leaving us alone in the store. We left and can't imagine how they are still on business.
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May 2021 by Theresa P.
We recently moved into our home and had vinyl planking installed in our entire downstairs. Flooring America had very reasonable pricing and everyone who we dealt with was very knowledgeable and professional. Jonathon came out and took our measurements and answered any questions we had. Frank and his team did the install and they were amazing! They were so quick and very thorough. I couldn't believe how fast he and his team were able to get the job done. Our new floors and baseboards look amazing! We are very satisfied customers and will definitely recommend to friends and family!
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December 2020 by Connie Bonifede
The best place to get your floors
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December 2018 by Shelley Mouzis
Friendly, helpful, and knowledgeable sales people. Reasonable prices and excellent installation!
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December 2014 by Clair Normand
I saw that Simi Flooring had a special promotion for Ventura County residents, and had a great selection online, so I have decided to check out their store. I was surprised to see that their selection exceeded their online options, and by far any other flooring store in the area. I bought the Urban Floor Royal Court Hardwood, Black/Viceroy. Beautiful, great price and I got excellent service. Unexpectedly I also came during the holidays so I got an extra rebate. Great buy...