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“I had a really good experience when I checked into US Storage the day of my move. The office staff were really friendly. It was very hot that day, so when I came back to the office, they offered me water to me, my brother and my nephew, as we were leaving. PA Thompson, Simi Valley”
“This was my first time using Extra Space Storage and it was a very good experience. Dan was very helpful, explained, the process of getting in/out, where the storage was located, and answered any other questions I had. Dan's experience shows as he was asking rather I'd be long or short term storage, and finding the best plan for me. I'm inclined to believe that not all storage companies interactions are like this so I'm please that my first experience was a positive one. Thank you Dan.”
9:30AM - 6PM
2167 First St, Simi Valley
Self Storage
“Spoke to Kelsey today she is amazing very helpful. Very knowledgeable. Walk me through it with ease. Kelsey was very patient and if I was an employer, I would hire her in a heartbeat. Her customer service is outstanding and no I wasn’t paid or asked to write a review for her. She was that good. It’s great to have good people working for you. I appreciate that very much.”
“My wife (Tatiana) and I were in this storage, Andres helped us with all the process.
He was quick and very knowledgeable about all the paperwork that we needed.”
9:30AM - 6PM
120 W Easy St, Simi Valley
Self Storage
“Stephanie was great! I just started my business and needed a cost effective storage for my equipment and supplies, she made it a breeze and found me something that will work in my budget. Would highly recommend!”
“Andy and the entire crew did an amazing job moving our family from the San Fernando valley to Ventura County. They showed up on time, were friendly, and knew exactly how to move everything - from antique furniture to bicycles. Incredibly professional and talented and made what is normally a stressful time actually enjoyable with their upbeat and can do attitude. I've used 4 different movers in the past and NMS is easily the best. They moved us faster than was estimated and everything arrived safely. I cannot recommend them highly enough.”
“The folks over at West Simi Lock-Up provide some of the most professional and courteous service around Simi Valley. Nothing but positive experiences having my stuff there for over a couple years. Their prices were some of the lowest around east Ventura County, and the facilities are kept immaculate and safe. If I ever have a need for a storage unit again, they will be the first business I go to.”
“Excellent storage facility. Staff is friendly & helpful. Grounds are clean & well maintained. Security is not an issue here. Definitely highly recommend.”
“I had to pick up a Penske moving truck that I needed for an out of state move.I ordered it online from Pemdke and this location was the pick up spot.I was expediently assisted by the ofc staff upon arrival and was given a new 16 ft truck. We went over the truck to ensure that there were no scratches or dents. I signed all the paperwork and was on my way in under 20 minutes.Was very happy with the transaction and the ofc staff.”
“Jackie and her Team are simply the BEST!
Clear communication
Clean Property
EXTREMELY HELPFUL!
Wish i can give them more stars!”
“I just used NMS in July 2023, to move across the Country! They were fabulous from start to finish. They were extremely responsive with all my questions, supporting my schedule and generous with supplies. It was an absolute pleasure working with Jack (Brittany, Jolene). I was incredibly reluctant to use a local /long distance carrier based on reading negative reviews and speaking with people (who made interstate moves), however, using a'Cube', renting a truck, etc., wasnt for me. My honest and fabulous dentist (Dr. Solow) recommended NMS and I was more than pleased. I felt it was good business sense to get one more quote from another company. I disliked the experience (from the initial phone call thru the rep coming to my home). NMS partners with Atlas Van Lines. The husband and wife team from Atlas were fabulous as well. They were extremely communicative, friendly, experienced and careful with my stuff. I HIGHLY RECOMMEND NMS...Get a free quote, you will not be sorry”
“Kelly and Rebecca were wonderfully kind and helpful. Great customer service and the units, while more basic, are easy to access and more than sufficient. Highly recommend.”
“I've been shopping here for I would say 28 years I'm a 60 year old distinguished lady from Simi Valley and I met with the manager here Joseph,He is amazing he has excellent customer service and Christian, he has excellent customer service,they took care of me today. He Listen to what I had to say, and literally got me everything I asked for and help me, perfect and also held the door open for me when I was leaving and coming into the building I also enjoyed talking to Jorge, they are an amazing team.”
“Worked with Joe, personally to rent my one way truck with an auto-transport.
He and the team were extremely professional, helpful, not rushing, and explained everything very thoroughly.
After several military moves, this has been the best U-Haul team that’s genuinely helped and provided correct information.”
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“I’ve been renting a storage unit here for a year now and I’ve had an excellent experience. The facility is clean, well-maintained, and secure. Sue is very friendly, helpful, and always available to answer any questions I have”