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“David is the best! I needed a new phone and he helped me find the option that best fit into my budget. He explained everything in a way that was easy to understand. This was awesome since I usually struggle to understand the different fees, plus the terms and conditions. I definitely recommend this location!”
“Liz is amazing! Definitely recommend this store! She listened to my concerns and helped me with everything. If she's not here walk out always ask for Liz the other girl Cynthia won't help you out! Lis had 4 people come get her help and co.plain about the other girl. Now I see why everyone recommends lis on here amazing girl such a sweetheart.”
“Came in to upgrade my phone and I am very pleased I was given different options for promotions. I didn’t feel I was being forced into buying other items or being upsold. Ashley I think is the sales person who helped me, she was very sweet and understanding when I told her I wasn’t trying to add so much to my bill. Overall left happy with my new iPhone 15!”
“Our family cannot recommend Young & Joe enough! They always go above and beyond to get us the best deal and their knowledge of products and services is amazing! Their follow-up is 100% what great customer service is all about!”
“I kept being charged $10 for going over my data allowance. I went in to the AT&T store on Sycamore. Dee was very helpful and called the main office and they were able to get me on the unlimited plan. She was very helpful, I definitely would recommend her to anyone. They even refunded me the charges for going over the data plan.”
“Going into a Spectrum store was a daunting thought. However, I arrived and found plenty of car parking, and the interior of the store is open concept and fresh. The associate assisting me made the process flawless ?
I upgraded, have new equipment, and am pleased w my experience today.
Ty, Spectrum ?”
“Brandon S in tech services is the best. He is always so willing to spend the time talking to you and helping solve your problems. You don’t find to many employees like him, do whatever it takes to keep him around.”
“I'm not sure about these reviews. I think people shouldn't base their complete thoughts about a store based on just on reviews they read. I think they should base it on their own experience. My friends and family highly recommended Verizon Wireless to me. I was with Tmobile for years. Never did me wrong. My account was always in good standing. Service was just ok. Until the day I made the switch, Tmobile, locked both my phones, held my numbers so Verizon couldn't port it. It was a total nightmare to get Tmobile to release my numbers. They were acting like complete assholes (excuse my language). It felt like a bunch of kids bullying a kid. Going back and forth with them. It really sucked. P.I.M.A Until I walked into this Verizon Wireless store, right after work, one hour before they closed. It was the best night of my life. They took multiple steps to get my numbers ported. (I ended up purchasing 2 S24 Ultras) . They got those 2 phones activated and ready to go. The level of customer service that I received that night was above and beyond. I went in their upset and irritated. I came out a completely different person. They really made my night. I will never go back to Tmobile. Their customer service sucks. The way they treat people is fake because at the end of the day. They will end up screwing you over. As I said before, it's ok to read reviews, but experience things for yourself. Thank you Verizon Wireless of Simi Valley. Much appreciated! You guys Rock!”
“Just went in to MetroPCS to activate a new phone. I had the pleasure to have Monica helped me. I walked in on another customer giving her praise for finding her earbuds and keeping them safe for her. She was calm, helpful and super quick with the activation. METROPCS is lucky to have her as an employee.”
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“Shane was able to help me to replace my eSIM from a stolen device, he even let me use his personal phone to call costumer support to get the access codes and so on. Very friendly the 3 guys in the store.”