Medical Labs in Simi Valley, CA

“Sunset Sleep labs was incredibly professional and is staffed with terrific people who are just as kind as they are experienced and wise. They could not have made my experience more easy and I really felt comfortable in their hands.”

“This is a follow up message to my previous complaint. It was a bit difficult to reach the corporate office at Quest, regarding my issues, but I eventually did find a way. After sending corporate an email I received a quick response from Cindy Johnson saying that my issue would be forwarded to one of their district supervisors. I was also left a phone message and I ended up calling them back. The manager for this region was Ruben, who was quite helpful. He was responsive, apologetic and resolved my issue immediately. He also arranged for a young lady named Gisele to be at the location to take my sample. Both of them were quite pleasant to deal with. I guess this was an isolated incident and the particular employee in question, is now being given some guidance and education as to how to appropriately deal with patients. A good bedside manner is highly important in this kind of position and also the ability to give proper instructions. Again, I highly appreciate the superb service given by Cindy, Ruben and Giselle. They quickly resolved my issue.”

“First off, great and friendly staff! The Appointment system makes things so much more streamlined. I have never waited longer than 10 minutes. Get your appointment online, it’s easy! Without an appointment, you’re taking a big gamble, it’s probably not worth your time. You will most likely end up like the one star people, grumpy, unfriendly and rude.2nd- all these 1 star people, from what I’m reading, these are probably some of your most unfriendliest, spoiled, unrealistic people you will ever meet. Hope they you never have to meet! They honestly expect a custom experience, and they even want some kind of preferential service for just them. I came in one time without an appointment, I had a very very long wait, I had the opportunity to wait with these complainers, they are terrible people, so terrible. I feel for the staff who have to deal with multiple people like this EVERY SINGLE DAY. Read the 1 stars…. Judge for yourself… terrible people…3rd- make an appointment and it will be the greatest experience, make sure to be inside the office 10 minutes early to check in.”