-
August 2023 by Z
They suck ! Horrible service, some girl I dealt with had a bad attitude, no manners ,she had a big mole on her face!Will not be using this union anymore0 stars!
-
March 2023 by Heide van den Akker
I love Logix! Every branch is filled with wonderful, helpful, and friendly employees. I love my local branch. Yesterday I went in to get a cashiers check for my final mortgage payment with another lender. That’s right, I just paid off my mortgage! ? Today I was surprised by a Congratulatory gift from Yesenia at Logix - Simi Valley Cochran St. Branch delivered to my door. Best credit union/bank there is! ? Thank you for the delicious goodies, Yesenia!
-
March 2023 by Pete D.
Great credit union. Courteous and knowledgeable staff. Convenient hours short waiting time. I have been with Logix for 20 years.
-
January 2023 by Judelyn Gutierrez
UNRELIABLE when it comes to documentation!!!!!!On June 2022, I took my car refinance. On Sept 2022, I renewed my Car registration. Car ownership isn’t updated yet in DMV. From DMV office, I went right away to Nearest LOGIX branch in Alamo St. they told wait for 2 -4 weeks more for them to update it.Nov 2022, I paid off my car loan. I received pink slip of my car still not updated.Now they want me to fix it on my own to DMV or in AAA… I keep on coming back in their branch. Waste of time.. they said they cannot do anything coz it’s paid off. And the signed documents during the application is disregard.Why they didn’t told me that need years for them to update documents so I didn’t paid off the car???? So DISAPPOINTED…
-
September 2022 by Austin Podrat
Great through and through
-
September 2022 by Ulises R.
Alison at this facility is wonderful at her profession! Professional, knowledgeable and kind at all times. She makes you feel part of the "Logix" family very quickly with a warm welcome with smiles that shine outside the bank! Thanks Alison for such a great service you provide to the Simi Valley community.
-
August 2022 by john j.
The staff are exceptionally kind and respectful. Amanda, Ben, Sam, Kristin & Allison and all. Have made me feel special, listen to, like family. They approved me for a car loan, unsecured credit card when other banks scoffed me. I'm so very blessed. Thank you simi LOGIX John Jacoby
-
August 2022 by Scott L.
Friendly staff. Great rates for both an auto loan and home equity loan. Highly recommended.
-
July 2022 by Paul H.
Bens the greatest. He always takes care of our entire family! Let's get back to Tapo and Alamo! Your welcome Ben.
-
June 2022 by Sandy G.
Love this credit union They are so efficient & kind This is my go to location Wish I joined sooner
-
May 2022 by Victoria L.
Great location when I'm in town !! Everyone is so nice !! Getting my cards replaced not an orange or red gal !
-
August 2021 by Carol Lynn Takakura
I do not know where to start! I have Never dealt with a financial institution that treated it's customer so well.I will begin with the personalized care I have gotten with this credit union here in my town of Simi Valley.From the time I opened my business account, I have been treated with respect and patience.A week or so ago, I went into the branch. I had been in an accident and had a concussion. It was causing some neurological issues and a lot of pain.- I told the teller who was helping me because I needed her to repeat herself more than once due to my medical issues. I thanked her for her above and beyond patience with me.I mention this because today I received a very nice gift from Logix with a note from the teller saying they hope I am healing well from my accident,(Thank you Cheyenne).WHO DOES THAT !!! When was the last time you were treated even close to this from any bank? I know I haven't.Here are some Crazy concepts-When you call, a person answers the phone every time!You can make an appt. easily, quickly and within a reasonable amount of time.Account set ups are straight forward and not time consuming and yet they are thorough.Tellers and account managers are kind and patience.They have a host of sorts right when you walk in the door to direct you and answer questions.I waited in line for- No I am kidding- I did Not wait in a line. Rather the kind dude at the desk walked me over and introduced me the teller who was waiting for me. Am I in a dream? Nope just banking the way it should be.
-
July 2021 by Daisy Llerenas
Thank you Sam, you are so helpful!!
-
June 2021 by Dillan L.
I applied and get declined on loans. My credit score of 660 didn't help either. BUT! The game changer for me? Andrea Deluna. This individual not only got me the loan I needed to restore the rhythm of my life after losing my car, but also helped me NEGOTIATE with the dealership! We got the 2021 model I dreamed of... Andrea was emailing, calling, and doing as much as humanly possible to make this happen. I felt and was treated like family. I am a young (22) first time buyer. I don't know anything. I felt hopeless getting declined everywhere else. You know who had hope? Andrea. She handled the business. I recommend Logix to all friends and family. I have also been banking here since 2019, all the staff also deserve recognition as a whole. Everyone at this branch is friendly. My first choice will now and forever always be Logix Federal Credit Union! Thank you so much again for all your hard work Andrea!
-
May 2021 by Rick G.
Logix gives you a small town/business vibe with their excellent customer service. My wife and I have had all of our auto and personal loans taken care of by Logix. It always feels like they are happy to see you when you walk in the place no matter what you are there for. All of our kids have their accounts with Logix as well. Keep up the friendly family service Logix. You have a family full of customers for life with us!
