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January 2023 by Zee S.
At first the Customer service was great but overtime the customer service sucked . I once walked in and instead of being helped, I was ignored as if I was not standing there. I gave it the benefit of the doubt and tried again another time ... & yeah nope never again. Again I was ignored then when I finally was helped I bought vape batteries. Like always I try what I buy before walking out and batteries were defective. Instead of switching out the pair ...the lady insisted that I was the problem . Finally after 10minutes she calls the owner & he tells her to give me a new pair because sometimes they are defective. It's just the lady in there that makes this a 1 star review.
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March 2022 by Xavier Ballesteros
Good customer service, I was assisted by a Syrian guy who helped me choose an e-cigarette, they also have a large assortment of smoking products. Their merchandise is of excellent quality and at very good prices. I really recommend the site.
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February 2022 by Laura C.
Great shop! So clean and sooo much to choose from. The owner couldn't be nicer! Highly recommend this place!
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December 2021 by sara aguilar
My husband and I love going to this smoke shop because the owner is such an amazing kind hearted person and always treats us with Respect we live in Thousand Oaks and we never hesitate to take the drive out their Jr smoke vape is very good with their prices and their customer service is a 5 ??. We highly recommend this shop to all our friends and Family, we appreciate the professional and Respectful way we are treated when we walk in. THANK YOU ?,WARM REGARDS,DOMINGO & SARA AGUILAR ??
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October 2021 by Ashley Slack
This place always has the kindest people working and seriously the best deals in Simi. Sabrina helped me out last time and she rocks! Nothing but polite and professional. Thanks Sabrina! ?
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September 2021 by Jorge J.
This doesn't not open at ten I'm here now and it's 11!! Horrible horrible. This has happen to me a handful of times. They need to get there shot together
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August 2021 by Mida R
Best smoke shop in Simi. They have such a huge variety of what anyone would need in a smoke shop. Friendly staff & owner. I just love my weekly visits there.
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July 2021 by Jeff Thrapp
Very helpful bought some djahrm blacks and I got a liter too besides they have some nice smokeware and vape products among other enticing items
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June 2021 by Brandon Bednarik
Best smoke shop in simi hands down. Very nice, great prices, and huge selection. The only place I go and will keep going in simi!
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June 2021 by Nivardo jimenez
Cool place with a lot of smokable products
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January 2021 by Magda Ricardo
Great selection. Great service.
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January 2021 by ej B.
This place calls themselves a vape / smoke shop. I asked about a squonk vape. They literally said "idk". How does your employees not know what they sell. How do you inform consumers properly if they dont know what thier product is. With covid 19, the last time thing that should be suggested is to leave my home unnecessarily to see what they have. Really?
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January 2021 by Jiwoo K.
This spot is literally the best in Ventura county I've been everywhere buying puff bars hyppe bars etc and this spot has the best price in Ventura county. They had a promotion before but now the owner dropped the hyppe bars the max to 15.99 so with tax it's only 17.15! Which ANYYYYwhere else they sell the Max anything to ranging 20-24 which this spot is way less than anywhere else you'll be buying. Customer service is ALWAYS welcoming they literally have everything. Make sure to tip because they're beyond awesome. The girl there is always so sweet and accommodating, and the guy is super dope. They make sure you try the product out before walking out so they can exchange for you if there's anything wrong with it. Never once I had a disappointing encounter and I always love coming here. I first spotted this place after going to the bank and why not? And come to find out it's the best smoke shop in town. Seriously try this spot out you won't regret it :) thank you JR smoke shop you guys truly rock. I will only be coming here strictly from now on.
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January 2021 by Kim Doll
Love this place! Great selection & great prices.
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January 2021 by Alex Clc
Got here at 8:30pm and it was closed. (It says they close at 9pm on Sunday)
