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July 2024 by christopher frawley
It's amazing how they keep bringing put the deals. Good stuff!
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July 2024 by Danny Zeevi
Excellent help at the store. Gotta sign up for their email specials.b
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May 2024 by Jose luis Hernandez calvo
Excellent attention
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February 2024 by Heraldo
It is a great help for the low prices
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February 2024 by Lance Vett
Nice staff and well organized always!
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January 2024 by Scarlett Pimentel
Love prices & has everything
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January 2024 by Noxious Green
Decent tools for a low price. Good tools for slightly below average prices.
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January 2024 by Jennifer Villeda
Very nice employees were very helpful when I asked to find something
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January 2024 by Marites B.
Harbor Freight Tools would not honor their coupon! I went to the Simi Valley store on January 1st with my "New Year, New Deals" 25% off coupon to purchase a US General Series 3 tool box. #58723 I read the small print very carefully and the tool box which they call a "Roll Cabinet" was not excluded from the sale. When I tried to pay for the $599 tool box with my 25% off coupon, manager Brodee denied the coupon because he said the tool box is refered to by Harbor Freight as a storage cabinet. I told him that nobody in the tool world calls a tool box a storage cabinet. I have heard the name tool box, rollaway, tool chest a roller box, but never a storage cabinet. I pointed out to manager Brodee that my item was displayed in the Tool Box section of the store and that their add refers to item #58723 as a "Roll Cab". I was told roll cab is short for rolling cabinet. The only item that was listed as a storage cabinet that I noticed was the Yukon Tool box item #56613. I told Brodee since the "Roll Cab" was not listed as an exclusion in the small print on the coupon that he needs to honor the coupon. Brodee refused to honor the coupon and gave me a signed note that my item was not valid on the coupon. I then asked two employees at the store, where is the storage cabinet section. They replied we don't sell storage cabinets here. You should try Home Depot or Lowes. I told Brodee that I was going to call the corporate office to complaint, but he didn't care. I called Harbor Freight corporate office and spoke with Palima who was working from home due to the crying kid in the back round. Palima told me that Harbor Freight refers to all tool boxes as storage cabinets and she could not help me. Palima also said that it is now January 2nd and the sale ended yesterday. I explained to her that I was at their store on January 1st so the coupon should have been honored. I also explained that the item I wanted is listed as a roller cabinet which is not one of the excluded items on coupon. Palima then said even if that is true, the Harbor Freight coupon says that "other restrictions may apply" which is at the discretion of store manager Brodee . I said that ANY item in the store could be excluded from the coupon and she said that's right. I asked her if she was a lawyer and she said no. I told her that she should contact their legal department because what Harbor Freight was doing was an unfair business practice and might be considered the old "Bait and Switch" if this goes to court. Palima said have a nice day and that we are done here. I told Palima to take down my number and have someone call me because we are not done here. I expect Harbor Freight to honor their 25% of coupon on the US General roller cabinet #58723 and issue me a $50 Harbor Freight gift card for my trouble.
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December 2023 by Carlos Azucena
The place to find that emergency tool!
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November 2023 by R A
Very helpful staff, great coupon discounts. Glad HF is still around for those quick hardware needs.
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November 2023 by Kali Malone
Found what we needed because employee went out of their way to find item.Really appreciated the extra effort
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November 2023 by Rose Aheart
Great service and deals.
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November 2023 by Efren Somes
Nice and clean, and organized
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October 2023 by Christian Mekari
Prices aren't bad at all! Service is good too!
