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February 2024 by Jeffrey P.
Great experience here. Michael is super helpful and goes above and beyond to help sure that it is a wonderful experience. Great selection. Clean. Highly recommend.
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January 2024 by Mary Z.
We just had a great experience replacing all of the flooring on our first floor with vinyl planks in December. Michael Rossi at Flooring 101 - Simi Valley was the best. He came to our house several times with extra samples, checked on the progress of the job as it was installed and he has a great eye for color and helping to narrow down choices. The installer was top-notch as well. Michael scheduled Jose A. Serratos (Tony) for the install and he and his team did a great job. They are meticulous about plank lines lining up and excellent at what they do. They also installed all new baseboards which look wonderful.
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December 2023 by Jim Barilla
We had an amazing experience. Harry was our salesperson and was extremely knowledgeable and helpful throughout the process. The installation was flawless. The crew was clean, respectful and completed our project in record time. I highly recommend them and will use them again for any flooring needs I have in the future.
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November 2023 by Doreen Eyman
We had a little scheduling issue and they went above and beyond to get us to a place where we were satisfied above and beyond. Furthermore the quality of the work, the cleanliness of the crew the kind demeanor of the installers were 100% !!! I would recommend them to anyone.
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July 2023 by Elizabeth C.
This is the 2nd time I've used Flooring 101 and they did a amazing job both times. This most recent job turned out amazing, getting rid of gross carpeting in our great room and installing luxury vinyl planks. What a difference! About 6 hours total time to install, very clean and professional.
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May 2023 by Neil B.
Very professional, good follow-up, good value and awesome Outstanding customer service especially dealing with the flooring specialist Mr.Michael Rossi
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February 2023 by Alisa Hoppis
I cannot emphasis enough how wonderful it was to work with Noah. He went WAY above and beyond to help my mother in law after a flood she had. At the same time working with me and helping to keep us within the guidelines of what insurance would cover etc. He is a very special person and I really hope they take good care of him because I know it was not an easy job but he was kind, patient and knowledgeable about the products. Words cannot express how truly appreciative I feel for having been able to work with him. Although I live in Phoenix, if you live in or near Simi Valley ask for Noah because he is the best!
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January 2023 by Sara C.
Noah helped us pick out some laminate flooring for our living room and we couldn't be happier. His professionalism and amazing customer service were top tier. He was also able to personally deliver all the flooring and padding within the week. We were also given a special promotional price for the flooring. The flooring itself has been great and is holding up well from all the wear and tear from our large dogs.
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March 2022 by Bill G.
I bought flooring for my main bedroom from Michael and he was great in the show room and completing the order. The installation had been a total disaster. The floor is not level, molding is a mess and the team from flooring 101 left trash all over my yard. I called Michael and he made excuses before even hearing the main problem. It has taken me 3 weeks of constant calling and a visit from the installer who agreed it needed to be fixed. They have made two appointments so far and have not shown up for either of those appointments and Micheal does feel that is a problem. Stay away from this business.
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January 2022 by Cheryl M.
From our first contact to the end of our installation, everyone was professional and polite. No upselling. Just honest pricing, speedy installation and great installation. The installers made sure they cleaned up after they were done and made sure we were happy with the job.
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October 2021 by Pam E.
We went with Flooring 101 after going to several different stores and talking to others. Michael was very helpful and knowledgeable about the different flooring options. He also was good at explaining how, when, and who would be taking out the old floor and installing the new. Price was reasonable. The team that came was lead by Javier. He was very patient with me and helped me understand it all. The demo was a little harder than expected because of how the old floor was glued down. We got through it all and I now have a beautiful new floor with new baseboard. Michael put up with my daily calls like a champ. Thanks all!
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September 2021 by Dave Lewis
We were very happy with every phase of our project starting with Harry who helped us choose our carpet and flooring and took very accurate measurements. The installers for both the flooring and carpet were above and beyond in moving the furniture efficiently, replacing it and were extremely pleasant to be around. We would highly recommend this company for all your needs
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July 2021 by Tamika Layton
Friendly family owned business
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July 2021 by Will A.
The people here Are very nice and helpful they were informative and friendly. Will come here for all my flooring needs
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June 2021 by Celeste F.
We have used Flooring 101 for many years for tile, hardwood and carpeting. I love that they add the personal touch of helpful decorating support. Harry is fabulous! He tries to understand your decorating goal and makes sure the purchase and install is smooth and flawless. He truly gives personal service. Thanks Harry
