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March 2024 by Mariann O.
Very happy!! If your a driver and need a vehicle inspection you should definitely go here. Great customer service and fast work. Only $19.99!! Best to make appointment bc they are usually to busy for walk-ins. Highly recommend :))
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February 2024 by Cin Kay
Ricky and Rafael always very helpful ??
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February 2024 by Adonis M.
Really good customer service and helpful! I called them 30 mins before closing and told them I just found out about a flat tire and told them I called another place and told me they couldn't do it but the guy that works at Firestone named Ricky and his other coworker accepted on helping me last minute even that it was closing time. Really nice people! Really recommend here
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February 2024 by Dario Saez Martinez
Ricky is very nice and professional he solved all my problems.
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January 2024 by Delores Sanchez
Had my car repaired at Firestone in Simi Valley. I have an older car that needs repair from time to time I had good service very respectful Employees. The person at the service desk Rick explained everything and was very patient. My car seems to be serviced properly and I’ve been very happy with my experience there
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January 2024 by Javier J.
Very professional,I recommend it,I went to change a flat tire of my scooter and I know is hard to fix one but the guys are very good doing their job,they fix it and is good to run I recommend it
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December 2023 by alvc (AL C)
The service was great and the associates are very friendly. They explained any issues well. The only problem I see is the employees need a bigger lot to work in.
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December 2023 by Gwen Schmidt
I have been coming to this location for years, and have always been very satisfied with the service. The service techs are very thorough in looking at all my car's systems to see what repairs may be needed in the future.
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December 2023 by Susan Genova
The technician forgot to reset my oil change light and didn’t put a new sticker on my windshield telling me when my next oil change should be done. Other than these little things, which will be resolved when I bring my car back over, everything was really good.
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November 2023 by Jackie Melchor
Been going to Firestone Simi Valley for about one year now and every time the employees are very efficient, respectful and always go the extra mile. They also take the time to call back and update us, which is really great. Prices are fair and the jobs are done right. Definitely recommend. Keep up the good work.
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November 2023 by Clarisse McLeod
I came here today for a headlight bulb that went out, and their mechanics found a way to change it that ended up costing much less and being way quicker than I thought this would be. I've been coming here for years, and I've always had a good experience here. This time around has impressed me the most, though. I'd given the repair a shot, and I took my car here after I ran into some hurdles. I appreciate that these folks found an efficient way to complete this!
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November 2023 by Karla Perez
OMG let start by saying THANK YOU SAM & BRIAN!!! From the minute I called to see if my car can be taken for an emergency service without setting up an appointment, to them making me feel everything will be ok and my car and will be out as soon as possible! Highly appreciate you guys! & trust meeee I’ve been a Firestone Complete Auto care customer for 10 years now and by far todays customer service was exceptional, Sam & Brian are very accommodating !!!! Thanks guys ♥️
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October 2023 by Natalie Lopez
I drive an older model BMW and sometimes it needs a little TLC. I originally called the BMW dealership to ask about pricing to have my car looked at. They quoted me $250 just to look at my car. I called Simi Valley Firestone and asked if they could service my BMW and if they could look at it. They said yes and they offered me a FREE courtesy check. Weis at the Simi Valley Firestone is very well versed in all things BMW! He and Bryan worked as a team to diagnose and fix a drain pan issue and replaced spark plugs for a reasonable price. This store may be on the smaller side compared to other Firestone locations but the maintenance techs working here know their stuff when it comes to cars and they are super friendly.Services: Electrical repair
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October 2023 by Johnny Nobuddy
I dropped in for an oil change at 10am...I was out by 1030. James did a great job. The shift manager was Jose I believe. Either way....excellent job. Thank you.
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September 2023 by Walter Frohmader
Sam and her team took great care of me on a late afternoon. Called and they were able to squeeze me in and get my wife’s car aligned. Bryan, the tech, was great and showed me before and after the results of the alignment. A job well done and will definitely be coming back for any work needed on my cars.Service: Wheel alignment
