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January 2024 by Fatima
Oh, where do I even begin with this FedEx location? Let me tell you, it deserves a big fat zero-star rating, but since I'm limited to one star, I'll settle for that.The so-called manager, Brian Murphy, is a prime example of how NOT to treat customers. I've never encountered such an infuriating individual in my life. Not only did he show me blatant disrespect, but I'm willing to bet he treats other unsuspecting customers the same way.Picture this: I walk in, innocently asking about shipping my package, and what does Mr. Murphy have the audacity to say? He actually suggests that I should hop on a plane back to my own damn country and handle the shipping there! Can you believe it? I was left dumbfounded by his unprofessionalism and complete lack of decency.But wait, there's more! I decided to do some digging on the FedEx website and guess what I discovered? The price he quoted me was double the actual shipping cost listed online. How's that for a rip-off? It's mind-boggling how someone can be so shamelessly dishonest.This whole experience has pushed me over the edge. The unprofessionalism, the disrespect, and the discrimination I faced here are simply unacceptable. Do yourself a favor and steer clear of this FedEx disaster. Find a location where they actually know how to treat customers with respect, because this one certainly doesn't.
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February 2023 by Charrise L.
I came into fedex the other day in a complete panic! I had less than a hour to scan a document off my phone, drive 20 miles to have my dad sign them and have them faxed or else there would have been huge consequences..I'm technologically challenged so that's a issue too. I just have to say Amy gave the best customer service I've had in years. She made my issue her issue and got things handled fast, with the help of Miguel as well. I got everything done with time to spare. I really appreciated that
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October 2022 by Thomas R.
Very helpful in helping me find cost effective way of printing for our non profit.
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August 2022 by George K
I had to drop off some Directv equipment for return and Raquel was super helpful. Great staff.
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July 2022 by William Wise
I had to drop off some Directv equipment for return and Raquel was super helpful. Great staff.
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February 2022 by Jay A.
Miguel and Gloria were beyond helpful. Both members provided excellent customer care along with providing feedback on the items I had printed in the store. Both employees encouraged my ideals and congratulated me on my new small business I recently opened.
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August 2021 by Joshua G.
Very fast service needed to ship a return they taped my box up extra secure and taped the label on for me in and out in 1 minute!!!!!!
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December 2020 by Yelper A.
John and Marco were super helpful with printing services for a project I'm working on!
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November 2020 by Whitney Sturgis-Reid
Busy place . Waited a long time to have my question answered. But with all the packages they have their doing their best
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December 2019 by Ann R.
Brian is my Christmas life saver! I was coming from Thousand Oaks had to stop in Simi to pickup a order and send one out and let's just say my bad day turned into good with someone with a smile and polite conversation. I have never been to this location, Usually I get the mail person so doesn't seem to care about any issues lol. I have family out of state and was doing things last minute, he helped me no issues! Thanks again to Brian!
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December 2019 by Savannah Dude83
In and out in a flash to print some documents for the DMV! The dude working there was super helpful and friendly!
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April 2019 by Dan L.
Normally, I have a good experience. Shane was always helpful and courteous. This time, had to deal with another counter person. This young lady needs people skills along with compassion skills. She saw that I was distraught but offered no help. Supervisor came by once but did not intervene. A shame that I will need to take my business elsewhere.
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April 2019 by Razzberry Flower Fox
You guys / girls are awful waste of my time and money any of your competition does better . Never using fedex again
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March 2019 by Emelen Unicomb
Terrible delivery service!!
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December 2018 by Taylor N.
This fed ex office has the best customer service ! They are always quick && there to help with whatever you need. Jessica G just helped me with an issue with the printer and she made it so easy and efficient !
