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June 2024 by Dalila De Palma
BAD IN EVERYTHING! IT IS A SCAM. DO NOT WASTE YOUR MONEY HERE.
In general, poorly maintained motel, smelly and unclean rooms, ugly bathroom. Very slow wifi.
The announcement talks about breakfast included, spoiler there isn't even a table to sit at. They offer coffee/tea to drink STANDING and sachets of instant oats. We arrived 20 minutes before breakfast closed and there was no coffee left, we pointed this out to the staff and were ignored. After requesting it again, we were told that it was not possible to prepare new coffee because breakfast time was coming to an end and the coffee would then be wasted.
After asking to speak to a manager we were offered a free coffee maker so we could make one in the room. The machine was completely dirty! Disgusting!
Ps. The next day the coffee was finished even though there was 1 hour left until the end of breakfast.
The worst is the staff, rude, with no desire to work, truly a disgrace.
Food & drinks: BREAKFAST DOES NOT EXIST
Noteworthy details: The staff is absolutely rude and listless
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June 2024 by Rafa Mendoza
Very friendly service speacial thanks To Jenifer she is very polite and helpful . Thanks to Jake, and Jazyleen.
Rooms: Very clean and neat upon arrival.
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June 2024 by K. Lapidus
It's old and needs to be freshened up.
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June 2024 by Hayden White
It would be a four-star, I am still a guest here and have been here for over a month. While doing some work today, I get a call from the lobby, stating there was a noise complaint about my music, which due to me being in a meeting, was below 30 decibels max. I had to pause my boss, who was speaking, to apologize for the loud ringing and for the interruption. Keep in mind, this is at 12 in the afternoon. Not 1AM or something.
What bothers me, is rather than having a staff member go by the room to see if the noise complaint was valid before interrupting my work meeting. If this is the same individual I dealt with two weeks ago, for a similar issue, same thing, no investigation, just assume the individual is not exaggerating and unnecessarily bother a guest.
Now, at 12:13pm, I AM LEGIT SCARED to do my dishes and clean my room, or watch TV, as I fear another false complaint without verification regarding me .. Living, and breathing. In a hotel my company and I have dropped a substantial amount of funds keeping me here, which might have to be re-examined. I also consistently get ads for the same room I am in, at half the cost with weekly and monthly rates, but no such rates were ever offered to me. I love living under my means due to excessive costs, especially when I cannot enjoy the room without having to fear a complaint about a moth flapping its wings in my room.
It really gets to me because I have been a respectful guest, staying in the same room on the 3rd floor with no problem, being courteous in how I step and about not dropping things for the guest below me. Very sad turnaround, went from a 4.5 to 1 due to this.
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June 2024 by Helena Dutt
The maid service is not the best. If you are on a scheduled maid service, it's a hit or miss service. If on a temporary housing, you will have maid service every 14 days. It is not always the case. Haven't had service in over 14 days. Been asking for maid service for the past three days, and all I am getting is a brush off. I will put you on the list for tomorrow. I heard this for the past three days and not gotten maid service yet. If you are going to tell someone you are going to do something, follow through.
Safety: The hotel is safe to be in. The hotel is in a safe area.
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June 2024 by Peter Nearman
Advertised as extended stay with kitchenette. In reality no plates, pans, coffee pot, not even an ice machine. When asked about coffee pot staff was rude and seemed put off that you would ask. I would highly recommend staying anywhere else.
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May 2024 by Gautami Jain
Torn curtains, damaged bath tub, smelly room and dingy hallway. The carpets were gross.
Seemed like a deserted motel than a Marriott extended stay. Very bad experience.
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May 2024 by James Burgstahler
Front desk manager was a life saver on multiple occasions.
We will be using this location exclusively for all of our long term lodging needs in the simi valley area
Rooms were clean, complex was quiet and walking distance to in and out, Domino's, del taco and easy driving distance to tons of amazing restaurants.
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April 2024 by Hirut Belay
Old fridge with rust all over the exterior. Musty room no matter how much air freshener you use because of the dirty carpet. I found out Grand Vista with 3 Stars (pool, on-site restaurant clean all around was cheaper). Service need improvment...you have to ask for everything even when it is supposed to come with the room. Customer service in the evening could be better.....
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April 2024 by Ramses Arreguin
The staff here are so nice and the rooms are very clean and organized I would recommend people came here ?
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April 2024 by Angel Willmarth
Food & drinks: Continental breakfast was coffee and a granola bar one day and a packaged muffin the next.
Noteworthy details: Rooms are space and feels cheap. Holes in the drapes. No dishes in the kitchen. You can ask for dishes but if they are very full they may run out.
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April 2024 by Jason H Christo (The Cat Whisperer)
This was a decent place where the staff are friendly and helpful. The fire alarm tests are ear piercing. This place is cat and dog friendly which is nice for long stays.
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February 2024 by Glenis Jefferson
I have relocated here from Texas and need some where to stay until my home is ready for move in. Jennifer has really been accommodating and informative throughout this process. It can be a scary thing when moving from one state to another. Extended stays can really come in handy when you need something stable in a foreign land to you.
Rooms: Has a kitchen where you can cook your own food and save money.
Food & drinks: There is a Starbucks near by in walking distance and also a couple other restaurants.
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February 2024 by Ma Bar
I will never stay at an Extended Stay again. While checking in, another guest came to the counter asking for a new blanket due to stains and filth on the one in her room. The lobby was dark and dingy. The grab-and-go breakfast was worthless. 3 police cars were dealing with a problem tenant the first evening we arrived. There were druggies yelling early in the morning. All in all - a very depressing place to stay. We were there 3 nights and I couldn’t wait to leave. The only reason I stayed is because I was visiting a family member that lived nearby.
Safety: 3 police vehicles removing a tenant / guest first night we arrived.
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December 2023 by Janique Darden
Not a nice place. I would not recommend.
