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February 2024 by Bonnie G.
NOTE : If you wear mono vision contacts don't wear them. bring your glasses . My husband told me this place is the easiest DMV. Comparatively to say Torrance or San Pedro it's a dream. BUT it's still the DMV . Only reason I had to go i was my license is expiring and I wanted a new photo. For some reason the online site to make an appointment wasn't working because every time i put in my DL it said I didn't exist . Nothing said i had to take any eye exam , as if i'd mailed it in I wouldn't have had to take a eye exam so i was wearing my mono vision contacts . I don't think the lines move any faster if you have an appointment . that only works when you first walk in the door. I brought my paperwork completed and they made me go enter it in a computer . What's the point of mailing it if i have to enter in your computer? So back to the front of the line got my number and waited . Prob 15 min wait to get to the window #2 to pay my fee. At the window the woman asks me to take an eye exam. ok, so she tells me to read the lines and info but then she tells me to start covering my eyes and i told her I can't read out of my right due to my contacts . She kept getting snarkier and snarkier , then she drags me down to window #1 and sticks my face in an eye glass reader and i still can't read the lines , but i do the best i can she tells me to read line 5 , well i can't see the number and i'm assuming it's the same as the other chart line #'s . So i read it off and she's starts yelling no no your reading line 6 by this time Id had enough of this woman and i think she of me so i said to her i could take them out but i'd need to use the restroom and she snarkily said "i wanted you to read line 5 but you read six and you just barely passed so go to the other side and wait for your photo. " I get to the photo side and there just one line for photos /DL tests . This line was pretty long wait like 20 min with only 4 people in front of me . You will be standing so wear comfortable shoes and be prepared to wait . by time i was done the line was 20+ pl long my wait was 20 min with 4 in front me you do the math. . if you can't stand for long periods bring a cane i wished i did. there was only one clerk working on the photo window and the Drive exam & test drive window which was backing up the entire DMV. If you don't have to go to the DMV don't go. Even though i was out within an hour i still had to deal with the shitty unhappy state employees and no matter what DMV you go to the shitty unhappy state employees all smell the same .
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February 2024 by Naveed Saeed
Lady manager window 4 was extremely polite and helpful.
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February 2024 by Lupita G
Very good experience at the DMV, nice and kind people and very efficient. I did have an apt and it took me about 30 minutes to finish my process.
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February 2024 by Hannie Cordova
Staffs are nicer here. My friend passed her behind the wheel test with Bryan, he is so professional and you won’t feel nervous. Keep it up guys!
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February 2024 by Michelle B.
Mary Lou at the service window has the nastiest attitude. I don't know how she has a job with how rude she is. She tried being a bully and even got in my face when I didn't understand the Real I.D.s (yes the window was there but if it wasn't she would've tried intimidating me. In fact she did try intimidating me because she stood up and got closer through the window and dogged me down and said 'i just you the difference' because it was the second time I asked, she repeated the same thing without making an attempt to make sure there I understood). We all know small differences in I.D.s can make a big difference. Then she said 'i just explained to you the difference, they are the same thing'". I don't know what the hostility was for. She's a nasty person. This is what's wrong with government services. It's not my fault she works there. Just make sure you know everything about I.D s because she will be extremely nasty and short with you if you don't. A horrible experience. I spoke to the manager but I'm sure that didn't go anywhere. If you don't want a job then don't work there.
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February 2024 by Deas
Veronica is the most helpful employee I've ever met at Simi Valley DMV. She handled my needs quickly. She's friendly & provided useful information & options. She also helped my friend with his issues & made it a successful day at DMV.
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January 2024 by Brian Williams
Waste of time. Driving test giver didn't even do the driving test. Kinda mad right now... About making money for retest..
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January 2024 by Maria Simons
Thank you to Christian for his great service for me and my family.Super helpful and cool.Never thought in my Lifetime I would write a review about the dmv.But hell he was a good egg.promote that youngblood to a better paying position. Merry Christmas dude.Thanks again brother.Billy Flores Simi Valley CaliforniaMuch luck to you in 2024
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January 2024 by Martina Anastacia “MaRTiNis88” Kaleihoku Eral
Showed up an hour earlier than my appointment at 10 am. Greeter at the door helped out tremendously! Also not as boxy until I was leaving @ 10:45 am. Great staff helped with my driver's license replacement since it never came in the mail past 30 days ‼️ Best experience!
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January 2024 by Adriana D.
Went to go get my license renewed and had a appointment and I was in n out. Jasmine helped me out and she was the sweetest ever. The whole staff was friendly in fact. Quickest trip to the dmv that's for sure!
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December 2023 by Michael Kahmann
Very easy even without an appointment
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November 2023 by abigail m.
Did a walk in, no appointment to take a driving test. The line wasn't very long. Everyone at the dmv was helpful and patient. None of them look irritated and there was a good flow. Usually going to the DMV is stressful and the lines are out the door and wrapped around the building. Today was a good day to be at the Simi DMV. Thank you Bianca and Lori for your help and making my DMV experience today pleasant. God bless you.
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November 2023 by Robert H.
I was dreading going to the DMV to renew my license so was blown away by the kindness, patience and efficiency of the people at this office. I'd give ten stars if it was possible. Make an appointment people, things go much better when YOU are organised and follow the instructions they give.
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November 2023 by Alexa Dominguez
Every time I have had an appointment at this DMV . I have received horrible behavior from the ladies at the front , to the instructors. My advice go to the DMV in thousand Oaks . They are so much kinder there.
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November 2023 by Jojo Rosas
Very clean... great customer service.
