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June 2023 by Krista C.
I had the best customer service experience ever. I was looking for a few personal items, I found a woman named Carrie to help. She was able to assist me with the utmost caring, helpful & friendly attitude. Best CVS!
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June 2023 by Brian C.
One of the best pharmacys over others. This CVS has fast customer service and has a very clean store!
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March 2023 by Alex S.
I highly recommend this pharmacy. Phenomenal staff, Nicole and the other pharmacy tech went out of their way to figure out my government insurance and helped me get my prescription that has been on back order for almost 3 months. Thank you so much ladies.
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March 2023 by Derek Beauchemin
I've been to several CVS stores and the one located on Cochran at Tapo Canyon Road in Simi Valley is the best. Very helpful and friendly customer. service and the store was spotless. Enjoyable shopping experience.
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December 2022 by Mike Fischer
What a ripoff! Ricola cough drops marked up 80% over prevailing prices. What a way to take advantage of the cold/flu season. Everyone else charges $4.50 for the Ricola bag of 45 cough drops and CVS has the audacity to charge $7.29!!! Pricing like this reminds me of why I rarely shop at CVS.
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October 2022 by Vivian J.
I was in need of my prescription faster than it's available refill and the pharmacy was able to fill it promptly and had it ready for me to pick up in less than 10 minutes. Andrew was the pharmacist who helped me and he was super friendly & helpful! Thanks Andrew.
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August 2022 by Rhonda Balderrama
I’ve gone to this CVS and Betty the Elderly woman is so very Nice and Helpful Appreciate her Help thank you!
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May 2022 by Sarah K.
Best customer service I have ever received at a CVS. I'm usually not one to review drugstores and such but I had to make this review to express my gratitude to the lovely Mary who helped me take my passport photos. Truly the kind of customer service that deserves to be shouted out. Thank you again Mary! xo
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January 2022 by Ginny Tal
I really hate to do this to other old lady at the cashier on CVS at Cochran in Simi Valley but this is the second time I had a very unpleasant experience with her. She probably needs the job but she is awful. She doesn’t listen or respond when one talks to her. She gets confused when she is scanning the items and she claims she has been doing this for a “long time “ if one calls her attention to the problem. A manager came by and didn’t even apologize. She just said the cashier will scan everything all over again when I pointed out that the cashier was putting the stuff back snd it appeared she was about to rescan a few items again. When she was asked to rescan all the items again and she put one of them down she h I feel threw that at at me. When I noted this to her, she denied it. I feel sorry for her because these are difficult time, but as a customer I don’t want this rude experiences whenever I come to CVS. In addition there is another young woman who just goes on and on and on talking to customers when there are people waiting to be helped. So over all the service here is awful. I came here because this store is 5 minutes away from where I live so it was convenient. From now on I intend to try the one on Sycamore. I just moved from Santa Monica where the CVS store I have used for many years was great. All employees and cashiers were nice and kind. Perhaps it is time for these cashiers to be retrained and the older cashier to retire. Customers don’t have to deal with this kind of behavior if you want them to come back to this store. Management should pay attention to the reviews.
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January 2022 by David D
Went today for a covid booster, completely painless. Didn't even know the needle went into my arm, excellent pharmacy staff, whoever did my booster shot is a legend, highly recommend this location for your vaccines
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November 2021 by Alexandra K.
wait on hold for 15 minutes finally someone picks up and then just hangs up on me right after greeting.. No "please hold" just CLICK .. so rude!
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August 2021 by Maddie J
Every time I come here there’s been a problem with getting my medication. The lines are slow, the pharmacist are slow and not personable. I’ve tried for a week now to come get my depression medication and there has been unnecessary problems each time. Very frustrating very hard on my mental. Do not recommend. Store is also a mess and there’s trash everywhere.
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July 2021 by Tim McCoy
Clean, well organized and friendly
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July 2021 by Samuel Mendoza
Excellent pharmacy staff. Don’t blame the pharmacy because your doctor doesn’t know or takes forever to respond to a refill request or prior authorization. That’s YOUR DOCTORS JOB.
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July 2021 by Katarina Manova
Very helpful and nice people working here