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March 2024 by E D
All good most of the time maybe when it's very busy it would be nice to have more pharmacists. They are professional and friendly.
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July 2023 by Loretta F.
The one star is for the pharmacist don't know her name - sort of middle aged Hispanic woman that gives the worst customer service I have ever seen. She has a lot of smart alick attitude - she seems to think she's all that (I guess). She is flippant and rude - she doesn't look you in the eye when speaking to you, shouts personal opinion aloud while a line of patients waiting, goes to break or dinner while a line of people all the while announcing aloud she is doing so by saying "the pharmacist is leaving" and says what she is getting. The main store manager who is attentive and gives great customer service said this pharmacist has been complained about before. I wonder why corporate is doing nothing about this person! Last night I just left and wasnt able to get my necessary meds. CVS get rid of this woman- she's awful!
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May 2023 by John Arena
Mr Kirk, Mr Andy, Ms Jenny, Ms Sara & the rest of the staff & former staff Ms Anne & Ms Erica are AMAZING, they ALL go above and beyond, thank you graciously. 5 GOLD STARS ⭐️⭐️⭐️⭐️⭐️.!
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March 2023 by Alex S.
I highly recommend this pharmacy. Jennifer always goes above and beyond to help me. I've been going to them since we moved to out here to Simi. They have helped me with prescription that were even hard to access because of all the shortages going on. I appreciate each one of them.
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December 2022 by JA B
Very slow service. Not enough people to fill the need.
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September 2022 by Ashley
Sarah K. Helped me out and she is awesome! Super helpful and knowledgeable on what she’s doing. Also such a sweetheart! Grateful to have amazing people like her working at my go-to pharmacy. Thanks Sarah! ?
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April 2022 by Penguins Forever
Awesome customer service from Andy. Answered all our questions and researched one he wasn't too sure about. I really appreciated how he went out of his way to answer our questions instead of the automatic, "Ask your Doctor" reply.Andy was courteous, professional and thorough in his explanation. We learned a few things the doctor did not mention.A definite 5 STAR for Andy.
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October 2021 by Ashley Slack
Sarah K. Helped me out and she is awesome! Super helpful and knowledgeable on what she’s doing. Also such a sweetheart! Grateful to have amazing people like her working at my go-to pharmacy. Thanks Sarah! ?
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September 2021 by Star M.
Worst costumer service. Refused to allow me to return the items I had just paid for a second ago in order to change the brand of product and repurchase. Never coming to this CVS.
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August 2021 by Brad Miller
I'll start positive. I received the most painless injection of my life here.Buuuuttttt........Main pharmacist lady is open about the her dislike of her job and pharmacy customers. You can her her griping halfway across the store on a good day. It's ok to feel that way about your job but to let anyone in earshot know is unprofessional at best. Aside from that the rest of the staff essentially boasts about who is more jaded for lack of a better term. Pretty poor work culture in general.And I get they deal with folks who are probably more difficult than most but it's not an excuse to openly treat people so poorly.
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June 2021 by Julie V.
Only giving them 1 because I have to. I'm referring to the CVS near Ross. My 13 year old son broke his fibula on a Sat. The hospital gave him some Tylenol with Codine for pain until he could see his Dr on Monday. They wanted me to bring him in with an ID or passport to fill the prescription. Mind you he's in major pain and can't put weight on his leg at all nor does he have an ID!!! Went to the CVS in Target and they apologized for the issues and filed it right away.
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January 2021 by Wendy A.
So disappointed I went Monday 530 pm to get the flu shot and they said it was to late I know it is not true I noticed new people working there so rude Time to find new pharmacy
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August 2020 by Jun Lua
A major pharmacy without Zyrtec! And all I get from the staff is "they get stolen...'. That is not the customer's problem.
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December 2019 by Henry H.
They screwed up my paid delivery of meds. When I asked how to fix it they said I had to pick it up and no compensation, or explanation for the botched delivery. I told them I'll probably go somewhere else then. Afterward, they spoke to my insurance company and bad mouthed me because of this. All for being sore because they screwed up and do not like being asked to take any responsibility. Negative stars
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October 2019 by M J.
As the previous review stated, if there's a way to give a 0 star it's what I would give them. I walked in for 2 items, took me less than a minute or two to get them. No one was in line, and I waited 5 minutes just to be helped. Worst customer service