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October 2023 by Tim Fergus
Always offered great service. I moved out of the area or I would still be going there
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September 2023 by Carl J.
The ophthalmic surgeons are uniformly great, but their billing practices are absolutely abominable. They keep sending the wifey the exact same billing statement over and over again - one that was paid long ago. Their admin is operated by a call center in the Philippines (!?!) and it takes days to "get someone responsible" on the phone. When asked, the reception staff smiles and says "it's the decision of the practice" - to outsource representation to another continent. Just incredible.
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August 2023 by Di A.
I would like to warn others about making an appointment with this office, my family has been seeing Dr. Toor since 2001 and this year I received invoices from services this year and last year because my medical insurance was billed instead of my usual VSP insurance which I have used in the past. I have been trying to reach someone about it since Feb. this year with no luck in getting answers. It seems odd that without notification my medical insurance was billed and not just for a recent visit but also for last year visits. It doesn't seem right. I am still working on trying to get answers but this has been a very time consuming and very frustrating.
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December 2022 by Yesha Shah
Really bad service. No body answers phone or calls you when your glasses or contacts have arrived. There are better optometrists out there that provide better service and care.
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December 2022 by Chris “Chris Allison” Allison
Best group I ever had, nice and care very good service.
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November 2022 by Jeni R.
My husband has been going to this eye place for several years with the same vision and medical insurance. Earlier this year [Feb 2022] he went for his annual eye exam. We got a bill [Sept 2022] and immediately I knew something was wrong because we get an annual exam each year covered 100% under our vision insurance. So I called the billing phone number on the bill and after several attempts to speak with someone I finally got a person. Discovered they billed medical and not our vision insurance. The rep I spoke with put in a request to rebill our vision. Which she did. Then I got the EOB from our vision insurance [Nov 2022] that they denied the claim because the Dr office used the wrong codes.This morning I tried to call the billing number again and it's now been disconnected. So we called the direct number to the office and spoke with Dee-anne who basically said they no longer take vision insurance.OK THAT WOULD OF BEEN GREAT TO KNOW BACK IN FEB 2022 WHEN MY HUSBAND CHECKED IN FOR HIS EYE EXAM APPOINTMENT!!!!!!Dee-anne basically said, "too bad it's not our problem we didn't tell you we don't accept vision insurance!"STAY FAR AWAY FROM THIS OFFICE THEY SUCK!
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July 2022 by Elizabeth B.
Comprehensive testing, detailed advice and a very professional team. Thank you very much!
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January 2022 by Carlos M.
Got an appointment in Simi and everything was great. I appreciate all of you helping me out. Thank you for enforcing masks and taking temperature at the desk as well.Had some miscommunication (with the operator?) and didn't realize that when the Simi telephone lines are busy they are rerouted to the TO office. I wasn't aware I made an appointment in TO for that reason. Thanks for helping me reschedule.
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December 2021 by Dae Paula Saulnier
The support team and the doctors are wonderful. I would be completely blind in my right eye today, if it wasn't for their attention, quick assessment and resolution. It's thanks to them I still have vision in both eyes. They are all very kind, understanding and efficient. Great Office, Great People.
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September 2021 by Michael B.
I had been having issues seeing for awhile now and saw Dr Corwin and was diagnosed with cataracts.It took about a month from the beginning of the process to have surgery and my results are remarkable. I had the panoptix trifocals lens put in and it is awesome. No more reading glasses and distance is already 20/20 after 1 week. Thank you to everyone on the staff and Dr Davidson who is an awesome eye surgeon. And Mindy in the Pre Op was the best.
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December 2020 by Mark Whaling
Bit of a wait but good support from the staff. I expected as much coming in on the same day as my symptoms. Got some drops several times which provided irritation relief while waiting to be seen by the Doctor. Dr. Corwin was quick to diagnose my problem, addressed it and sent me on my way in a few minutes. Relief, thanks Doc!
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December 2019 by Mary Mayvil
Just discovered this great eye care group . Dr Steven Corwin saw me. He is both an eye dr and an eye surgeon MD. Thought my regular eye exams with my Optometrist were fine till my first appoint with Dr Corwin. Most thorough, best eye exam I ever had. Not only did he give me a new prescription for glasses but he really spent time trying to figure out why I had dry eyes and how to best treat them. I found out theres a lot more your dr can do for you besides telling you to put artificial tears in. He did all kinds of tests and also told me I had funny looking nerves in my eye and he is now going to follow me to make sure I don’t get glaucoma. Can’t recommend him enough.
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December 2019 by Marites Bennett
My daughters went to 2 different locations, the staff were not friendly at all and made us feel like we're such a bother. We've been to better optometrists too. Never going back to that place.
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December 2019 by Niel Justice
I’ve seen several different doctors here over the last several years. staff and doctors all great!
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December 2019 by Lisa Jacobsen
Friendly and professional staff. 45 minutes total for complete eye examine
