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April 2024 by Kaitlin Keeler
My experience is really good with them. I haven’t had a bad problem with them.
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March 2024 by Irene Martinez
Apond entering center there was no one to greet for about 10 minutes. Once reaching back with dr she was very brief and little rude. As if she didn’t want to explain what was going on.
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August 2023 by Lucia
I had a 1:00pm appointment and the doctor was 47 minutes late. My anxiety started acting up. The doctor was of ABSOLUTELY NO HELP!!!!!!!!!!!!!!!!! She refused to prescribe me any anti-anxiety medication, so I'm going to continue having Pseudo Seizures because clinicus refuses to take care of there patients. Had I been 30 seconds late they would have canceled my appointment but the doctor was 47 minutes late and I was having anxiety and to them that's okay. I get I'm not her only patient but my health is important too, apparently not at clinicus though.I told her therapy and the psychiatrist didn't help. I felt worse afterwards and she tried to push group therapy on me...as if 1 on 1 wasn't bad enough. I only have 2 doctors through clinics who seem to know what they are doing. At clinicus, ignorance and disrespect and disregard for the patients runs rampant!!!!!!!!!!!!!!!!! 1 ⭐️
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August 2023 by BreAnna Hable
Dentist was a joke was talking her assistant the whole time about the office drama. Didn’t floss or properly even clean my teeth. They got me in n out without during a thorough exam. Dr didn’t even bother acknowledging me. My teeth felt really weird after getting a so called “cleaning” I’ve never expierence da dentist like this…..
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July 2023 by Lisbeth Garcia
I went with my sister to fill some documents and the receptionist in front name Janet. ( The oldest lady there w/ glasses.) Gave us the the paperwork to fill without informing us what to do.She just handed it and stayed quiet and when my sister said “ Thank You” she was very rude and stayed quiet. Not only did she not do her job by informing us in what to do with the paperwork, but she also didn’t have any type of manners.
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July 2023 by Ali V
The nurse that attended us for vitals etc was rude and lacked knowledge to certain conditions. Tried explaining to her that my child struggles with verbal communication and social cues and thus can’t assess her pain level properly not even with a facial chart and she was still persistent on getting an answer from my child. Went as far as saying with attitude “but she does understand numbers right?” Sorry lady, you’re not going to be correct on this one I already told you numerous times. Also was persistent on asking what medication my child was on even after telling her countless times that my child does not take medication.. she “nothing? no anti depressants?” I don’t know what gave her the idea that my very happy content child is on anti depressants or why she would ask that or be persistent when someone’s already telling them No. I didn’t catch this woman’s name, but had an accent. I’m assuming Hispanic, Latino, wore glasses and had her hair in a down pony tail. Never coming here again just to avoid her rudeness. At least I know the PA that we saw today doesn’t typically come here. We made a drive to get in today. I will state the PA was nice. (I will not be calling any numbers to give a “second chance as it says on every other review. Just work with the staff to have more knowledge or to not speak on something they don’t know. I have been a long time patient with clinicas and this is the first nurse that has ever been this rude. Thank you)
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June 2023 by Angela MA
I’m incredibly appreciative of the level of care the doctors provide. It’s evident that they are knowledgeable, utilizing technology, and communicate well in the system with each other and with me.All staff is friendly and helpful and the facility is modern and well maintained.
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June 2023 by IamCook Contra
If you need mental help do not come here they just want to give you a pill that will make you want to kill yourself and drink. I just want to talk to a therapist but apparently I need to go to the county office and check my cell phone where they wanna force feed me. Pills that make me feel worse. I don't appreciate being thrown away like trash just because I have mental problems. I never should have told anybody about any of my problems at all because now I can't get any help. I have been blacklisted by a psychiatrist who wants me to get checked into the county hospital.
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May 2023 by Claudia Carmona
Show no empathy. Rude behavior and bad attitude from staff. Excessive delays in seeing your physician. Staff makes you check in 15 minutes before your appointment but you don’t actually get called in at your appointment time schedule so you literally wait for about 30 to 45 minutes, to end up only seeing your doctor for about 8 maybe 10 minutes. Physician doesn’t take the time to get to know you and the reasons for your visit, he/she will ask very generic, basic questions. And leave you clueless with no actual facts about your concern. Absolutely awfully time consuming. The internal system is so broken, disorganized and horribly unresponsive.
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May 2023 by Kayla Cunningham
Went very uncomfortable being helped there. It took over 40 min to be taken in for my appointment then once I met the chiropractor, she seemed irritated by any answer i gave to her questions and was rushing me out the door.
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May 2023 by wendy santos
So my daughter had a dentist appt yesterday April 13 at the simi valley location on Madera! When she was brought back to the area where she was going to get her X-rays and cleaning done they told me I had to wait in the waiting room while they did everything! First off my daughter is a minor, and secondly there’s no way in hell I would have left her by herself! She was sacred and did not want me to leave her alone. The fact this place would even allow a minor to be alone is absolutely ridiculous! This needs to be changed and corrected.
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April 2023 by Anali Aurich
I came early like I’m suppose to. Got checked in and the nurse called me to the back soon after I got there. She took my vitals. Computers were running a little slow cause of the rain. So she apologized. Which was no problem. The doctor came in afterwards and took a look at my finger. To make sure everything is healing right, Doctor is sending me to a hand specialist. Thank you so much for caring about my health. Everyone there was super nice.
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March 2023 by Kimberly Recheck
The wait to see my PCP was too long. I waited an hour & appt had been scheduled a month prior.Once I was called back for my visit, the staff & doctor were amazing!!!
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March 2023 by Erin O'Donnell
This clinic has really redeemed themselves. They were understanding, patient and had great bedside manner. What more could you ask for in a Dr's office!?
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March 2023 by Charlene Pena
Simi valley location front desk when checking in has the biggest nasty attitude. No eye contact their vision glued to the computer and when spoken to they speak down to you with an attitude as though they are above their patients. I had signed a consent form to receive my previous medical history from previous doctors in the LA county over a month ago and still have not received any of it. They are clueless to my medical history every time I go in. And when asked why it’s taking so long to receive I was told to get it myself. Along with all the important doctors referrals I need they are also lagging on getting them on time. It’s a disappointment every time I go in. I feel hopeless every time I leave. And I gave serious medical conditions I need to take care of on a daily basis. I feel as though I have to be on top of them all the time.
