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July 2023 by Natali Samame
My mom went there to get gas. She paid with $60 and meter showed she only put $54. After finishing pumping, she saw the meter changing directly from $54 to $60, when she went back to get her change the lady said the meter showed $60. I want to think this wad an accident but I doubt the machine will automatically change the number. It was a Hispanic lady, and this happened today around 9:40am. Please be aware!
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February 2023 by Mr. D.
Wow, very surprised at some of the views, but everyone has a right to their opinions. That being said, this location always treated me with respect! I'm also, grateful for their free air system. Their hoses are really strong and you get true PSI pressure coming out, too. It's very simple just press the button and go, no asking or begging for air is necessary! ? Great job, guys!
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December 2022 by Laura H.
If the pump isn't working, I get it it's not on the employee. But when I go inside to get help and the cashier is rude and aggressive, that's when it's annoying. The fact that the manager was in the office and overheard everything but didn't come out until I asked for him was ridiculous. Customer service makes a business and now you've lost a customer, but I'm sure the employees don't care or eles they would have responded differently.
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December 2022 by Melissa Levy
Best place to WORK....hands down
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August 2022 by D H
I love this location and usually come here late nights when Belen? is working. She is the best, great customer service and attentive ! It’s also clean and fresh.
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January 2022 by COME WITH ME AND GIVE YOUR HANDS
(Translated by Google) I went here to buy a propane gas pump at 10 at night and the man who is supposed to be the manager, this person that you can see in the photo tells me that because it was at 10 at night I had to pay a Faith of $ 50 and I told him why and there was no explanation why both of them who were there in the store at that time treated me as if I was despicable and they are the despicable ones who got because I don't speak 100% English and they got to laugh at me, if I were the owner of this store, both of them would fire him from the store because they are such despotic people that they do not deserve or live like that, there are still people who think they are white Americans and they are as emigrant as you and me because the Owners of the United States are Indian and they are not those silly whites(Original)Fui aquí a comprar una pompa de gas propano a las 10 de la noche y el hombre que supuestamente es el manager esta persona que pueden ver en la foto me dice que por ser a las 10 de la noche tenía que pagar un Faith de $50 y yo le dije que por qué y no hubo una explicación el por qué ambos que estaban ahí en la tienda en ese momento me trataron como si yo fuera despreciable y ellos son los despreciable que se pusieron porque yo no domino 100% el inglés y se pusieron hasta reírse de mí si yo fuera el dueño de esta tienda ambos lo despidiera de a la tienda porque son personas tan déspotas que no se merecen ni vivir así hay personas todavía que se creen blancos americanos y son tan emigrante como tú y como yo porque los dueños de los Estados Unidos son indio y no son esos blancos tonto
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September 2021 by Taylor W.
Dear Chevron,I was recently at the Chevron Extra Mile Store in Simi Valley at 2395 Erringer Rd. at 1:30am. I came into purchase Always pads (feminine product) and a Bic lighter. The man on duty (I didn't get his name but he was a young African American male) told me that the store was closed from 2am-4am although it was not 2am yet. Then I tried to explain I what I was here to buy and he kicked me out and told me to go to the window. I went to the window and told him I would like to purchase Always pads in which he stated that he was out of stock. He was absolutely lying because when he kicked me out, I was about to grab a pack of pads and when he stated he was out of stock, he did not even turn around to look at the area directly next to the cash register which contained the medical products like Advil, Pepto Bismol, Tums, Bandaids, etc. as well as feminine products. I explained I just got my period and I need to buy some but he didn't even try to look for them and I told him exactly where to find them. When I asked to purchase a Bic lighter, he said I needed an ID which is not true. There is no law stating that I needed to be 18 or older to buy a simple lighter. I even Googled it for him, let him know that I was born in 1995 making me 26 years old, and he still refused and demanded to see my ID. Unfortunately, all I had was my debit card on me at the time and had no ID since I walked over to the store from the hotel nearby. In short, this staff member was extremely rude and the customer service was horrible. I still cannot believe he didn't just directly look behind him and grab me some pads so I can be more comfortable and not have to worry about staining my pants. (Sorry if that's too much information)I never had such a rude experience at this Chevron Station/Extra Mile store before. I couldn't believe I was kicked out, felt like he didn't care, and wouldn't sell me a lighter despite being legal. Thank you for your time.
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August 2021 by Richard C.
Worse gas station in town, I will get towed by aaa across town before coming here! A holes working that clearly hate their job, sad
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April 2021 by adam cuan
The inside and out of this gas station are all nicely kept particularly the restroom.
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March 2021 by Honest R.
I'm very uoset for wasting my time here. Saw a sign regarding the Adrenaline Beverage for free and ask the cashier about it. Long story short. He was completely clueless about why it isn't for free even after using my extra miles membership. Management : please inform your employees to how to use the promotional you printed on a bright piece of paper. What's the purpose of a promotional sign, if the current employees do not know the discrepancies regarding the promotion. This is supposed to be a "convenient store" not an "inconvenience store". This happened between 2:30pm - 3:30pm March 17, 2021 Not happy and upset wasting my time here. This issue should be fixed asap.
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February 2021 by Kara Paez
Worst customer service! Ever walked in around 12:15 p.m. today, and the girl didn't even want to help me with a cup of hot water. She wanted to stand there and stare me down instead of have great customer service and get what I was asking her to pay for! Instead, she wanted to charge me extra the price of a coffee. Didn't even look for a refill button it, until I mentioned something to ask her.
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February 2020 by McKayla L.
IF I COULD GIVE THIS PLACE ZERO STARS I WOULD! the old women heather that works there was a complete liar and tried to give us two random number to call the manger. she also tried to say out gift card had no money on it and it "never approved" even tho it and did and tried to take our $25. She then proceeded to lie to one of the supervisors about the situation. if that one star could be for anyone it would be the supervisor that swiped our " empty gift card" and told us that we did indeed have money on the card.
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January 2020 by Kenneth Pistone
One of the worst gas stations in Simi. Always has at least one pump out of order, card readers are constantly broken so you have to go inside. Buying cigarettes is a huge hassle, they force you to take your ID out to scan even though the same cashier scanned my ID the day before and I'm clearly well over 21. Not to mention the attitude of the associates.
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August 2019 by brian cogswell
Morning crew are rude and think they are better than you.There are 2 crew members ray and a younger female that wears glasses that are extremely rude.I cant wait until the sycamore store reopens.
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July 2019 by Catherine B.
My favorite gas station. I enjoy using/stealing (semantics) my sister's Vons gas rewards points at this location. Sometimes I use my in-laws' points as well. Time to go through my contacts and start using other people's phone numbers for the times when I've used up all of my family members' points. Keep it up Vons and Chevron!
