Car Rental in Simi Valley, CA

“I have truthfully never had a better experience working with Enterprise and that is all due to Izzy who works there as one of the managers. She is absolutely fantastic. A wonderful person with a fantastic sense of humor and a true open mind to the world and makes people feel totally comfortable and has treated me with the utmost respect. Even though I damaged a few of their cars accidentally and she never gave me any trouble and was nothing but professional and in my opinion she should be the branch manager instead of the husky white guy behind the counter that does nothing.

This woman is Bright, hilarious, completely understanding, and is very open to people being people and without her. I would never feel comfortable renting from Enterprise at all but they have something special in her and she deserves to be running that Branch completely by herself and even more so should be a regional or general manager for multiple locations because she is that good and makes her customers feel absolutely at home. So this review may not be for Enterprise itself but more for the people that deserve to be recognized for their hard work and dedication and mostly human compassion. If I could give her 10 Stars I would. I am also going to write this to Enterprise itself so that they know they have something that they should hold on to and ensure that they treat her right and she gets to where she deserves to be. Izzy and Enterprise have been a lifesaver for me over the last 2 weeks while my car has been in the shop and frankly, I will never deal with anyone other than her and if she isn't working that day then I won't rent a car that day. She is literally the glue of that entire operation while the so-called manager sits behind a desk and plays on his cell phone.

P.S. - always get the extra insurance. Trust me.”

“Recently contacted this location for a rental. My phone call went to a National Call Center, and the representative was very polite, well informed, and his information was accurate. Their prices were competitive and the lowest of the car rental companies I called. The location was convenient and the process was seamless and quick. I'd rent here again.”

“I reserved a mini van months ahead to travel across country. They were expecting a mini van on an hour prior to my pick up but called another location for a minivan on back up just in case the one didn’t return. I really appreciated that they went out of their way to make sure I had a minivan ready to go when I got there. One man even took his time to show me the gadgets. I liked that. Everyone was friendly and professional. I was always an enterprise gal but now I’m a hertz gal too:) Thank you for a great experience.”

“Fabio is awesome! He always does a thorough inspection and is so friendly! I was running a bit late one time because I didn't realize their hours changed and he was so kind about it! I've seen him interact with many customers and he's great!”

“After seeing all of the bad reviews, we were really worried about getting our truck. But turns out as long as you book your truck in advance then there is nothing to worry about. All of the staff were super helpful and we got our truck exactly on time.”