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October 2024 by Tommy Dutt
Best store in the valley area... they are completely so friendly every single time ive walked into this store. Always their for help. Never have to search for someone for help. They usualy have what you need and if not they help locate it at another store... clean and friendly. Always gets a 5 star! And its literally everytime i go in. No matter who is working. Their the best!
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October 2024 by schnapps14
I went into the boot barn and Simi Valley California to purchase a new shirt for my brother’s birthday. The staff was excellent and guided me right to what I needed to make my brothers birthday presents the best!
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June 2024 by Robert Kemp
Small store. 2 employees on duty and no customers in store besides me. Never was asked for help despite obviously trying to navigate. Left without making a purchase and won't be back. 2nd consecutive customer service issue system wide . Sorry guys.
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March 2024 by Deas
Been here a few times. Friendly helpful staff. Good selection of most items. Clean store. Plenty of free parking. Recommend.
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February 2024 by Yaz Méndez
Friendly employees.
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February 2024 by Edwin Rodriguez
Great place to shop western style. I love it
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November 2023 by Louis Smith
The store manager wouldn't offer me a job (that I'm qualified for), because she's getting married. Apparently she's taking a 2 week honeymoon. Oh well, I wont shop here, and I'll recommend people not to shop there.
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November 2023 by Karen Spears
Excellent
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June 2023 by Roger Soria
The selection is very good, take advantage of their sales.Arielle, Karen and Becca are very good in helping you choose outfits. The customer service is amazing. I highly recommend this store. Thank you once again for all your help.
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June 2023 by Ildiko Scott
Nice place, lots of boots. But not what I was looking for
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June 2023 by Joseph Pecoraro
Alecia did a great job, very helpful and friendly. Boot barn always has a great selection of quality clothing, hats and boots. We always have a great experience, everyone there is ready to help.
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May 2023 by Becky G.
I went in to find boots for a trip during the week of Memorial Day weekend expecting they would have a sale going on, either in store, or online. Even something small like 15% off full price items. They were not offering any discounts for the holiday weekend. The store associates were very helpful in finding the right size boots and providing a wide selection of options. When I inquired about any promotions they were running, they said they were not. I didn't have a very negative experience but it wasn't particularly wonderful either. I went in prepared to purchase boots and not order them online so I would have expected a small price discount at the very least. My advice is to jump online and order something and sign up for their rewards benefits. They eventually will send you a few coupons via email to use. I was able to get a small discount this way.
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May 2023 by Danny Zeevi
Gotta love this place! Like a candy store for a child!
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May 2023 by Thomas S.
I will debate to ever come back to this store after how we were treated by one staff member. I left and decided to go to the Thousand Oaks store and was treated with the customer care I had grown used to from this store before. I'm still giving 3 stars because the other staff here were friendly and knowledgeable and they always have a good selection of boots and clothing.
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March 2023 by Robert G.
Came in to buy a pair of boots for an event but secretly I've always wanted a pair of cowboy boots. Closest boot barn to me was in Simi valley so we made the little drive over into Ventura County and we were thoroughly impressed. Big shoutout to Daniela, she's super kind and super helpful when it comes to western wear. Wife found the perfect pair of boots for herself and Daniela helped me order a pair of Ariat boots I really loved but they didn't have my size. Can't wait to get my new boots! Overall a super pleasant shopping experience with kind staff members. I'll definitely be back in the future!
