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June 2024 by Gena Barnhart
Helpful, courteous. Great range of services.
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July 2023 by Rod “Hollywood Bob” Night
I have been a AAA Club Member for about 5 years and I love the benefits, but the clerk Lisa is horrible extremely rude and condescending. I come in to pay my tags or car tittle changes and she is always trying to get me to see some guy name Alex to get insurance. This last time I was interested to get a quote I wanted to see the next agent available but she put me as if I asked for this guy named Alex and had me waiting for almost 30 mins before she even put me on the list to see and agent. When I asked why she got upset and very rudely and loud told me that I had asked for him just so everyone can hear. I told her I never asked for anyone and that she just wasted my time. I will now on make the drive to Thousand Oaks or even the Camarillo branch office to avoid that rude lady Clerk Lisa who thinks she own that branch. Horrible customer service.
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July 2023 by Efren Somes
Good price for car insurance
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July 2023 by Rod Night
I have been a AAA Club Member for about 5 years and I love the benefits, but the clerk Lisa is horrible extremely rude and condescending. I come in to pay my tags or car tittle changes and she is always trying to get me to see some guy name Alex to get insurance. This last time I was interested to get a quote I wanted to see the next agent available but she put me as if I asked for this guy named Alex and had me waiting for almost 30 mins before she even put me on the list to see and agent. When I asked why she got upset and very rudely and loud told me that I had asked for him just so everyone can hear. I told her I never asked for anyone and that she just wasted my time. I will now on make the drive to Thousand Oaks or even the Camarillo branch office to avoid that rude lady Clerk Lisa who thinks she own that branch. Horrible customer service.
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April 2023 by Montoya Johnson
AAA set me up with Bristol West because I had no insurance coverage during a time frame I owned no vehicle. The company they set me up with has not sent my physical documents as I requested and needed for the DMV its been a month, they have no way to contact them, they don't answer their phones or respond to faxes. This is disgusting and I blame AAA, I'm already looking into legal aid to see if I have a case to sue AAA and Bristol West for emotional distress. Avoid AAA and run if they suggest Bristol West. Also AAA told me they could get me insured and never told me it was through another company, I didn't find that out until after my payment was taken by a AAA agent. Very deceptive of you AAA So Cal. And this has been very distressing.
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February 2023 by Jerry Arko
The best friendlies company to deal with and save a lot of money?
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August 2022 by Steve Ulrich
As busy as they are, every employee I've had help me over many years has been incredibly friendly and professional. Nothing bad to say about these folks.Thank you Simi Valley AAA.
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July 2022 by Kim Ivey
Helpful and courteous.
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July 2022 by Mario Carrasco
Love it
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July 2022 by Evette Johnson
For a premier member, the lack of customer service is making me look elsewhere for towing service.
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July 2022 by Willie Romero
Great experience with Ashley
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July 2022 by Jeff Fischer (Tebow's Legacy Garden)
Just paying car insurance fun time
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July 2022 by Donald Cloud
Notary service was inexpensive and fast
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July 2022 by Jes Doy
They are very friendly and helpful. Always there to save the day. Thank you aaa for life
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July 2022 by Brenda Calef
Everyone there was very friendly and helpful!
