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March 2024 by Peter Szabo
Shady gym that keeps billing you despite asking to cancel again and again. Literally happened 3 times over the last few years. I need a membership for a month or two while I stay in the US and every time I cancel they just keep billing you. Extremely incompetent.
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March 2024 by corey collins
I love this gym, for the most part, everything works and everyone is friendly. However I believe they’ve ruined the best aspect of it by using Covid as an excuse. They need to return to 24 hour normal operations. It used to be 24/7 and it was always packed! I live 1 minute away from it, please don’t tell me to check out the Woodland Hills location or any other location. It’s 24 hour fitness and closes the earliest out of every gym on the weekends. It’s just sad paying an arm and a leg for the gym to be closing so early in general.
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February 2024 by Sam (OURA)
I thought this place was called 24 hour fitness?
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February 2024 by CK D
Decent gym; I've been a member going on two years going a couple times a week. It has the basics, and is clean and functional.Most of the equipment is great and new-ish, but their treadmills and ellipticals are hit and miss, some are usually broken, and some of them are so loud and squeaky.All in all, it's fine and serves its purpose. All it would take is to enhance a couple areas to make it a truly great gym experience: childcare, upgrade equipment with personal screens (or at least turn off the news on every tv, I am so tired of the news!!) and a nicer cleaner sauna/steam room would make a world of difference.
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January 2024 by Freshstart
As a former professional bodybuilder that's traveled around America using different gyms I would say stay as far away from this gym as you possibly can. The staff are completely lost. They have no concern for the guest and it's obvious they're not committed to your best experience. Let's face it, a good gym is more than just having a few weights around, you need a committeed and competent team.By the way here's a red flag tip-off. They're called 24 hour fitness and they're not even open 24 hours. It's all a marketing scheme gimmick. Wish you all the best Alex, manager and team.
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December 2023 by Mara Krabbe
I’ll never understand why they got rid of childcare and I know I’m not alone on this one. Not one gym in simi valley offers it anymore. It’s a giant middle finger to any mother that wants to recover from pregnancy and do something for themselves.
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August 2023 by rudik zubyan
I’m going to be honest here, I speak for a lot of patrons at this 24 Fitness location when I say that 10pm closing and sooner on some days is just plain false advertising and a load of B.S.This location doesn’t want to stay open past 10pm and when I asked (three times w/ three different employees) no one gave me a straight answer or when I wrote an inquired to cooperate offices, no response.This is a community gym with community member who don’t have the time to come in the day… this is the time to extend hours to 12am or better yet actually holding up to your name and being 24 hours.
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August 2023 by Xinyu Wang 'student'
A guy smoked heavily weed in the gym, and I saw him enter the restroom. When he came out, he smelled heavily of weed. I told the desk guy, and he told me,” It is California, people doing drugs are okay in the gym.” He said that "people doing drugs are OK in 24-hour fitness." He also told me that "the manager would be okay with it!"I was shocked that 24-hour Fitness is a drug club. I thought people came over here to get healthier. In fact, people came over in 24 hours to do drugs.the desk guy name is mile, a trash Mexican!This is him, your employees in 24 hours fitness, allow people to do drugs. He also told me the wrong manager’s name and mislead me to call. He said the manager is in Santa Barbara all the time, not in this location. the fact is the manager was on the site, in the office at simi valley location.his mouth is full of lies, and he is so rude and aggressive. I so much wish that he gets fired.I pary everyday that he will get fired tomorrow.
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August 2023 by Steve Adams
Received a 3 free day pass for this gym and I didn’t go back after day 1. The staff was so unhelpful and didn’t even show me around or introduce me to the classes, personal training options or perks as a new member. I was an interruption to their day.The facility was dirty and not well taken care of. It was also extremely hot which makes for a rougher workout. Which is a shame because they are one of the more pricy gyms in town. Not worth your money, do not recommend.
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August 2023 by Connie D.
The website offers a 3 day pass to try out the facility. Went over to the gym to see if it was as good as it had been before Covid. The obnoxious counter person told me the 3 day pass didn't apply to me, but I could buy a day pass for $25? Why would I pay a months membership to work out for an hour? Turns out he did me a favor. The website explains how they are in chapter 11 bankruptcy. This means they could disappear without refunding prepaid memberships. Be careful....
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July 2023 by Paris Goldfarb
Great customer service..friendly staff! I misplaced my driver's license and Izzy went above and beyond to try to help us find it. She even came outside to help us search for it. Thanks Izzy:) In terms of the gym, I am new there so will have to report back later.
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June 2023 by Jeff Sengpiehl
Pool is closed Scum, black algae and debris. DISTURBING AND DISGUSTING
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June 2023 by Francisco C.
Let's say not a 24 hours gym, and they close at 9 on Fridays. Are they ever going to hire more people to actually follow what the name promotes? Most likely not, but at least they shouldn't close at 9 pm. Cleanliness , well it isn't very clean but let's not forget some people are pigs and selfish so isn't all about the gym fault. Please don't advertise for 24 hours when it is not.
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June 2023 by Jeff S.
Black algae, scum and debris- they should give everyone who's come into this club a full free renewal for their current membership term. DISGUSTING
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June 2023 by Karl T.
Pool has been closed for 6 weeks and the employees have no idea what is going on or when it will be fixed. Just some basic information given to employees would be helpful.