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April 2024 by Gigi S.
Everyone here is super helpful and nice! Grooming services are incredible! They offer express grooming services if your pet can't wait in a kennel. They accommodate to your needs and requests and the store is overall great. I've been coming here for the past 8 years and never had any complaints.
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April 2024 by gypsy m.
This a petty post because I have only been to this location once for a grooming service. However, First impression was not good. Was charged a handling fee because the groomer claimed my miniature golden doodled bit them. My dog is about a year old and it weirdly well behaved not because of my training or anyone else's just came that way. I really find it hard to believe that she bit anyone. When asking the guy who helped me where she bit the groomer they could not say. Anyway, I think if this store would like more money, they should just charge more for their services instead of lying about getting bitten by a dog to tack on an extra fee.
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March 2024 by Dominique W.
We had a grooming appointment with Jacky at this Pet Smart location and ended up disappointed with the service. We booked the top package that includes teeth cleaning, nail grinding, bath, brush, furminator, and an extra pampering package for an add-on of $27. When we arrived for pickup, she started listing all of the things they did NOT do. She claimed our dog was too anxious to allow the majority of the services, but this had never been a problem for us at past vet offices or Pet Smart locations. They flat out did not brush his teeth or trim his nails. They didn't even finish drying him, and he is still damp on the entire lower half of his body. The furminator service was a joke, because his hair is shedding in clumps so nothing was done on that end. And she just didn't do the moisturizing paw and nose butter. (I'm sure I'm forgetting other things she did not do lol) To top it off, they charged an extra $10 handling fee. I can understand this charge if it meant that my dog was getting all of the services that we booked, but that was not the case. How do you charge an extra fee to do half the job we are paying you to do? The whole thing turned out to be $94 for a basic wash, somewhat of a brush, and drying off just half of my dog. I could've done this myself at home, for free.
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February 2024 by Samuel Francisco Perez Rios
It's ok. The only os focus on dogs and cats some fish
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February 2024 by David Mcknight
Long line ..... crazy cat ladies??
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February 2024 by Paul Lawson
Right now prices are out of control at these high dollar stores there 50 percent mark up are killing the working class and the people can not afford the products they make these companies will go under. Shop at mom and pops stores.
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February 2024 by Janet Stevens
Great place to get dog food
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February 2024 by William
Not enough medical supplies.
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February 2024 by Jose Soto-Parra
Enjoyed petting de cats
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January 2024 by Ambies C.
Petsmart grooming is an A+++++ I have taken my pug to get groomed and I consulted with Bree my concerns with the shedding and she was so kind enough to use a "furmerator" and when I got my dog Bruno back his was SO CLEAN, smelled AMAZING and did not shed as before! Since there I take my dog to her EVERYTIME. You can not go wrong. Also there is this lady with Blue hair Mari, has done my dog grooming and she does it wonderfully! Any of those 2 girls I can guarantee you will love how they leave your dog after. A+++++++
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January 2024 by Angela Havik MIMS
Always greeted when you walk in the door. Love it.
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January 2024 by Jessica Romero
They are expensive and not always the most helpful. When I ask them where something is, they either didn't know or they told me what aisle it's in. I find for there to be good customer service you should take the customer and show them exactly where the item is that they're looking for.
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January 2024 by M0D60
Clean environment, all items needed.
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January 2024 by Aang Roku
Amazing customer service
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November 2023 by Armando Padilla
Very well stocked and clean store. Friendly, helpful staff.
