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June 2021
This was an absolute ripoff. We knew what we needed. Tech came and said we were right and he would order and install. Took our money and no word for 9 days. When I called he said he couldn't find them. He had no intention of providing service. Only interested in the check. Use anybody else.
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January 2019
I called asking for a part for my water heater. James didn't have it, but he let me know where I could pick it up and gave me their number. He then took the time to walk me through how to relight my water heater on my own.
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December 2017
Worst customer service around!! Shops like this make it very easy to buy from a big box retailer because they're so incredibly rude. Terrible customer service.
