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February 2024 by Alexis Gilliam- Lerner
I adore Lumen. My partner lives in Sierra Madre and I came upon them on a walk and made an appointment. I am so glad that I did. Everyone was so helpful and made sure that the glasses I were fitting and measured correctly. The optometrist was lovely, (I am sorry I am blanking on the name), and I love the staff. I live on the Westside of LA and took the 1.5 hour drive to make my appointment. It’s wildly worth it. Great selection of frames and they take my VSP insurance. Love them.
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February 2024 by Tony Y.
Lumen Optometric has been nothing short of fantastic. It has been a while since I got a new pair of glasses with new prescription so I was feeling a little anxious. However, the team at Lumen Optometric not only provided a great exam, but also great service the minute I stepped into the office. They were professional, knowledgeable, and most importantly, personable. They showed that they cared about me not only as their patient, but also as a person. A big shout out to Doctor Lorraine and Optician Chris. During the exam, Lorraine identified a few things that were important about my eye health, while also conducting a comprehensive exam. After, Chris provided an amazing service by helping me find the glasses that fit best for me. He took the time to inquire about my likes and dislikes, as well as let me know of each glasses' quality. Thank you Lumen!
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February 2024 by Mimi S.
I had a prescription for corrective lenses and was looking for a good optician to fit my existing frame with the new lenses. A friend of mine recommended Lumen Optometric in Sierra Madre and commented that Chris, one of their opticians, gave her great service. I went to see him for the fitting and received excellent care. He was very good at providing explanations and answering questions, and meticulous at the measurements he took. The alignment of the lenses seems to have been perfect and I am very pleased with the results.
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February 2024 by Jeannie Brewer
The people here are upbeat, professional, and take a real interest in what your needs and preferences are. I brought my daughter here for her visual needs and when I saw how great they were with her, I became a patron as well. Highly recommend this shop.
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February 2024 by Heidi S.
Excellent eye doctors who are very knowledgeable. Have had annual checkups for decades since I was a child and have learned quite a bit from the eye doctors at Lumen. They are professional and personable. Both my daughter and I are happy we found Lumen.
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January 2024 by E D.
Lumen Optometric, led by Dr. Cheng, has provided me with an exceptional eye care experience. Dr. Cheng's caring and thorough approach during the examination left me impressed. She patiently addressed all my questions, offering detailed explanations without making me feel rushed. The entire staff, demonstrating friendliness and patience, treated me with the utmost care, making me feel like a VIP throughout my visit. Unlike other places, there was no sense of urgency to get me in and out quickly. The welcoming atmosphere and personalized attention have convinced me that Lumen Optometric will be my go-to choice for eye care. I highly recommend their services to anyone seeking a professional and compassionate optometric experience.
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December 2023 by Glenn G.
I can't begin to say enough good things about Lumen optometric. Dr. To is an expert at fitting Scleral specialty contact lenses, not to mention his professional and friendly demeanor. Tyler and the rest of the office staff are also so accommodating I highly recommend them and optometric to anyone and refer them to all my friends.
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December 2023 by Danny Tsai
Dr. Cheng and her staff were professional, efficient, knowledgeable & helpful.
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November 2023 by danny t.
Dr. Cheng and her staff were professional, efficient, knowledgeable & helpful. Would highly recommend!
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November 2023 by Kira Tu
Lumen has been my to go optometry for a while. During my last check up, lumen made it easy and quick. I was able to get an appt within the week and was promptly seen at my appt time.I was seen by Dr. Hoshizaki who was very professional and extremely knowledgeable. She answered all of my questions no matter how silly and reminded me about the importance of daily eye care. She also addressed my concerns about contact lens and offered several alternatives and samples to try.After my exam, her friendly and efficient staff helped me choose new frames from their atypical selection of luxury brands. The one I ended up choosing and love (pink mykita’s) didn’t have nose pads but the staff was able to place a special order for me! Five star service! It was ready after 2 weeks and was a perfect fit.After I picked up my glasses, I received a follow up call from the staff to address any concerns and was told about magnetic sun lens that could attach to my frames! Great for this California sun!Needless to say, the service was exceptional and I will continue to come here for all my eye care needs.
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November 2023 by Susie Lozick
Upon relocating to Sierra Madre, I found myself in search of a reliable optometrist, and I can't express how lucky I feel to have discovered Lumen Optometric. Dr. To stands out as an exceptional professional - incredibly knowledgeable, remarkably patient, and genuinely personable. What sets him apart further is his flexibility, seamlessly fitting into my chaotic schedule.My journey into the world of orthokeratology (ortho-k) began here. As someone whose life didn’t align with the constraints of daytime contacts and glasses, ortho-k proved transformative. While the initial transition had its challenges, the benefits far outweighed them. My active lifestyle - be it long runs, cycling, or swimming - is no longer hampered by the discomfort of dry eyes from daytime contacts or the incessant pressure of glasses. The liberty of 24/7 clear vision, without the hassle of perpetually searching for misplaced glasses, is truly life-changing.Lasik was a consideration in the past, but the potential side effects and future vision uncertainties held me back. Ortho-k, for me, emerged as the perfect solution, enhancing my life's quality in ways I hadn't imagined.Heartfelt thanks to Dr. To and the Lumen Optometric team. If you're considering ortho-k or simply need an optometrist who genuinely cares, I wholeheartedly recommend them.
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October 2023 by Susie L.
Upon relocating to Sierra Madre, I found myself in search of a reliable optometrist, and I can't express how lucky I feel to have discovered Lumen Optometric. Dr. To stands out as an exceptional professional - incredibly knowledgeable, remarkably patient, and genuinely personable. What sets him apart further is his flexibility, seamlessly fitting into my chaotic schedule. My journey into the world of orthokeratology (ortho-k) began here. As someone whose life didn't align with the constraints of daytime contacts and glasses, ortho-k proved transformative. While the initial transition had its challenges, the benefits far outweighed them. My active lifestyle - be it long runs, cycling, or swimming - is no longer hampered by the discomfort of dry eyes from daytime contacts or the incessant pressure of glasses. The liberty of 24/7 clear vision, without the hassle of perpetually searching for misplaced glasses, is truly life-changing. Lasik was a consideration in the past, but the potential side effects and future vision uncertainties held me back. Ortho-k, for me, emerged as the perfect solution, enhancing my life's quality in ways I hadn't imagined. Heartfelt thanks to Dr. To and the Lumen Optometric team. If you're considering ortho-k or simply need an optometrist who genuinely cares, I wholeheartedly recommend them.
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October 2023 by Fevelyn D.
I have been going here for my eye exam and eye care for 4 yrs. Dr. Eric To is very nice and very professional. He thoroughly explains my exam results and the treatment plans. The staff also are nice and very accommodating. Easy to make appointments. Fevelyn Dela Cruz
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October 2023 by Michael S.
As a new patient, I was very impressed with the doctors and staff. Everyone was very friendly, knowledgeable, and attentive. The two things I really appreciate about this location are: 1. Online Appointments: Lumen's website makes it extremely easy to schedule appointments, and allows patients to complete/submit paperwork online prior to the scheduled visit. 2. Assistance with Frames: Staff was very attentive/knowledgeable in helping me find the right frame fit for my face shape/size. My family and I will be coming back in the future.
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October 2023 by Catherine H.
Excellent service and caret Optometrist is thorough Staff are extremely helpful Highly recommend