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January 2024 by goof ball
very fast and knowledgeable on bikes im coming back
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October 2023 by Robert h.
My son's owns an ebike. If you have ever owned a ebike and need repairs you know the difficulties of finding any repair snop to work on your bike that you did not purchase from them. Chris at Sam's Town Cyclery can help you out. I find Chris to be very honest and quick. I highly recommend this place not only for repairs but his knowledge in bikes for any purchases. Best service ever!!! Robert Holverson Folsom CA
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February 2023 by Jessica Scott
Great shop with a good selection of ebikes. Chris is knowledgeable about all things bikes.
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January 2023 by Dennis Amatulli
Went there on a Saturday because I needed some tubes for my sons bike. Come to find out they’re closed even though their hours say they’re open. It was 11:15am.
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December 2022 by Douglas Kennedy
The owner of the store was very helpful and informative. He listened and helped me resolve my issue. Highly recommend this business.
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May 2022 by Carol V.
I brought bike to shop for tune up and new inner tubes. This owner does not back the products he sells and has no intention to provide customer service. After 2 months sitting in my garage, the front tire went flat. I brought the bike back to shop and asked the attendant to check the inner tube. All he did was fill the tire with air and sit it aside. Went back after a week, asked if the inner tube was checked, the owner said they filled it with air and its holding. I explained it was a slow leak and the tube should be check. The owner preceded to give excuses how tubes are iffy, they can be tricky, it's just the way tubes are, on and on. I left it there another week, went back and asked owner of shop if he did anything about the inner tube. Said it was filled and holding air, he doesn't take tubes out to inspect them.
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April 2022 by Jay W.
Very impressed with the service from Chris. I was prepared to wait several days for my tire repair but he had it done within a few hours. I'll certainly be coming back for all my e-bike work.
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June 2021 by Steve H.
Selling a 2020 KHS 6600 bike that retails new for $4500.00 for $7999??? Talk about taking advantage of COVID... I wouldn't buy a thing from Sam's Town.
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May 2021 by Michael “Mike” Womack
If you've been looking for a local bike shop that's open when they're supposed to be, has a mechanic that knows what he's doing, working along side a owner who truly cares about his customers then look no further. Sam's Town Cyclery has all the components necessary to run a successful bike shop in today's competitive atmosphere. Located next to the tracks in beautiful down town Shingle Springs, is centrally located easy to find and worth your time to stop in and meet the crew. Parking is a breeze, with plenty of it. They know their product and have something for everyone. If your like me, and want to feel at ease dropping off your investment to get a flat fixed, a tune up, or major repair you will really like the professionalism and on time repairs. If you're thinking about making that initial purchase, you'll find a solid knowledge base whether you're looking for your first electric or standard cruiser, mountain bike or any of the many different types that are offered today.
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April 2021 by Matt D.
Be sure to discuss the return policy if you're not 100% sure in your purchase. I bought a bike here as a gift for a friend, but my friend didn't want it. I tried to return it on the next business day unused (it had been ridden down the block, but no wear at all), but Sam's Town refused to take it back. The bike was set up nicely, and this would have been a positive experience if not for the lack of returns allowed.
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February 2021 by C RoRo
Friendly, knowledgeable, competent. Decent variety for local shop. Owner helps maintain local trails, donates bikes to those in need and advocates for getting kids into biking; you can feel good spending your money here. The reviewer who left 1 star, he’s probably a fake as that’s the only post he ever left.
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February 2021 by Robert Phillips
Quality work.
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December 2020 by Philip Taylor
Awesome shop with awesome service! Chris has great discernment for your bike and always gives top quality service. He makes sure his costumers know what they’re getting and doesn’t throw things in without acknowledgment. Love this shop, love the location!
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December 2020 by David Borden
Great service and nice selection of bikes and accessories. Its great to have a local bike store in the area...
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December 2020 by Max I.
The owner was pleasant with my previous visits until I brought my minority girlfriend in for a bike rental. He assumed she had never ridden a bike and was less than short responding to her questions. We both felt very uncomfortable with his tone and his discrimination was obvious.
