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February 2020 by Shirley Rowe
Helpful personnel.
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February 2020 by Jacob Wylie
I without a doubt recommend Cumbre Ins for all of your ins needs! The staff is helpful, friendly and I always feel like I am a top priority. I have been with this company for 20 years and I will be a customer for life! Thank you!
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February 2020 by Elizabeth Fraser
I have worked with this insurance company for six years, have been through multiple agents as people leave the Shingle Springs office. Recently I asked them to cancel my auto insurance as I found my own MUCH better rate (50% lower). I filled out the cancellation form, sent it over, and then a month later noticed my premium auto-deducted from my account despite thinking the policy had been cancelled. When I emailed and called to try to get it resolved, I got no response. Another month went by and another monthly premium was deducted. Now I'm out more the $1000 and still no answers from this company. I did get someone on the phone who promised to take care of it, but that was a week ago and no follow up since. Terrible communication, no effort to actually broker a better deal for me, the client. All around bad experience.
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February 2020 by Aaron Randall
Friendly staff, great service.
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February 2017 by Adam Behler
Good prices and friendly staff. Took care of what I needed.
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February 2016 by Itsabrady Channel
They have NEVER called me to go over ins or renewal. I have had for years and I'm so mad at myself. I really assumed they took care of me and not just themselves. I worked marketing for Farmers so I know they are handling things poorly at this office. They just take your money and don't care about the client. Your only $$ to them. Not a client. I was eligible for Good Driver Discount and they said I wasn't but when I called Esurance they said I was. So now I am saving $122 a month!!! Crazy how much they don't care and make YOU pay what they can get out of you. My family now changing Insurances too cuz they aren't happy with them too.If I could give ZERO stars I would!!!
