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September 2024 by Daniel Schnabel
Wasted 5 weeks trying to buy parts and they won't reply or send me an invoice.
I reached out July 1st looking to buy bearings and coilovers. They needed some time to check inventory and I didn't hear back. I kept reaching out by call or email every 5 days or so. When they said theyd make an invoice so I can pay, they never did (the parts aren't on the website). They said the bearings are being made. I reached out multiple times and no one will reply.
I was patient, understanding, and have cash in hand. I know you guys get busy, but I've been trying to give you my money for over a month. What gives?
Update 8/28:
They did reach out and said "[the machinists] are probably machining the parts tomorrow (8/13)". I've replied within 24 hours to every question they've had.
2 more weeks, no updates.
I said I'm willing to update the review and work with them.
Instead of making the parts, they've decided to try to take my review down.
I'd genuinely like to turn this into a 4 or 5 star review. Please just make the parts. It's been 2 months total now.
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July 2024 by pbj315
max from ground control is awesome and takes care of customers. excited for my acura integra kit
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June 2024 by Jimmie Sit
Max at ground control provides exceptional customer service. I came as a second hand customer, and he generously guided me through the setup my car had from the previous owner of my vehicle. Max was patient, very knowledgeable about my dated setup, and eager to make sure I was making the right choice for my vehicle when I asked about replacing parts / reconverting back to stock despite my many questions. I would highly recommend working with Ground Control based on this experience.
Regarding product, the vehicle I own had been driving on their coilover setup for nearly 8 years and some 50k miles before anything began to wear with a good amount of that on bad Chicagoland streets. I'm no expert, but I'm going to rate the product as recommendable as well.
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May 2024 by Adam Amond
Just wanted to share my thoughts and experiences with these S550 camber plates from Ground Control.
These were made to order so lead time was about 2 weeks from order to door step.
They do keep some in stock depending on your application!
The machine work and anodized finish is very nice quality ?
For install it's very straight forward.
Recommend having a professional shop do the work unless you have the necessary tools and safety equipment as well as getting the stock strut to knuckle bolts out can be difficult for some because they are a spline press fit.
Once installed and on the alignment rack adjustments can be made with FULL weight of the car on these with ease!
For full range of adjustments I do recommend opening up the strut tower opening there are various tools and methods for this.
With stock lower control arms you will have full range from just shy of 0 camber to -3 depending on your springs and ride hight.
With SPL Front lower control arms I was able to achieve -3.6
Another benefit to these is the vast amount if Caster adjustment available if needed!
So what can you expect after installation is complete? A improvement in responsive steering feel and control with only minor increase in harness due to the spherical bearing vs stock rubber mount.
Best part of all? MADE IN AMAERICA AND YOU GET STICKERS IN THE BOX! ?
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September 2023 by Chris Miller
Lots of options for your build
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September 2023 by Michael B
Just installed the spring kit for my car and I must say that I no longer want to sell or trade my car in at all!!! I love my new springs and the way the ride and handling feels!!! I feel so much more safe and confident with my new setup!!! Thank you Ground Control!!!!!!
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August 2023 by Bill H
I've been dealing with these guys since 2000s. Never had issues till now. Ground Control try to send my package to wrong address although I typed in the address during online order. Never really help me solve the problem and told me that I'll eventually get my package. I end up calling UPS 4 times to correct my address. Really bad customer service and takes a long time to ship it out too.
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June 2023 by Colton Jackson
Ordered a set of springs only one was sent. Package was unopened when I got it. UPS can't do anything because it was unopened. It has been a pain to get in contact with anyone from ground control.Update. It's since been another 2 weeks of sending emails and using their contact us feature on the website with no replies
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January 2023 by Paul at Autohaus Merkle
Great Company to deal with. During an install we lost a critical piece of hardware. We contacted them via email and Andrew got back to us in an hour. Helped set us up with a replacement, in the mean time we found the hardware. Although we didnt need it the response time warrants praise. Thank you guys !!Service: Steering & suspension repair
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January 2023 by Julia Serrano
Just installed the spring kit for my car and I must say that I no longer want to sell or trade my car in at all!!! I love my new springs and the way the ride and handling feels!!! I feel so much more safe and confident with my new setup!!! Thank you Ground Control!!!!!!
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September 2022 by Bruce MacArthur
You want a suspension that works, call Jay for the full scoop.
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July 2022 by Dave Acorn
sure would be nice to be able to get a hold of anyone there for support. Have left 3 VMs and at their request, had my installer call "Donovan" but no response. It shouldn't take 3+ days to install a coilover kit. All they want to do is email and not actually talk to the installer. If I could find an email for the founder or owner of this company I would email them directly. unfortunately they don't seem to care. My car is undriveable until they talk to the installer.Service: Steering & suspension replacement
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July 2022 by AD ///M
Got GC plates with my Ohlins took long time to deliver but they look high quality
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July 2022 by Erica Zuniga
Never again will I go to this shop! They are very RUDE and Racist!Services: Transmission repair
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April 2022 by Michael HMFIC
Very nice product with great shipping with good communication on tracking the package. Everything you wpuld expect from a great modern company.
