“Outstanding customer service! Ren the guy that has been working here for the past few months has been nothing but a smile every single time I've stepped in the store and nonetheless helpful. His customer service etiquette is on point and knows about every single item in the store, what to recommend based on the occasion and exact location of the item. %100 recommend this store, the owner knows how to pick employees. Thank you”
“I had ordered a Davidoff cigars special which came with a ashtray, lighter, and a humidor when you bought the cigars. My ashtray unfortunately arrived damaged. I contacted the company and they took care of it right away. I mean they didn't just send me the ashtray they sent me a whole new package! Now that is some stellar customer service right there! This was the first time I bought anything from them. I would definitely recommend purchasing from them. 5 Company hands down!”
“Been coming to this cigar house for the past 4 years never been disappointed people are very friendly you feel like you're at home I stopped going to my regular cigar shop because of it I absolutely enjoy it”
“This place is great! Everywhere I knew was out of raw tips so I went here for the first time and he has tons of Raw options and was such a nice vibe! Great deals on everything wow! I pledge my loyalty!”
“This is a great shop. I also love to that they are open late. They've got amazing product selection. Best of all they have awesome customer service. I've been in there many times and Steve has always been on top of his game. He knows the products, and he couldn't be a nicer guy!Keep up the great job over there guys!!”
“This shop is top tier. I’ve been coming here for 2 1/2 years, when I use to live in that area. Only place I know that has reasonable prices and top tier service. I moved out to Thousand Oaks area, but I still make the drive to them just because of their prices. Yego and his crew definitely deliver quality service ??”