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December 2023 by Jerome Palacios Myerson
I just had my first Perk facial and it was so easy! The appointment started on time and Estefany was professional and friendly. She even walked me out after and suggested I return next month. More men should try this out - it's simple, affordable, and quick! Thank you again ⭐⭐⭐⭐⭐
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November 2023 by Velocity
You get better prices on line , and the samples are a joke. Plus you should pick better culture employees with better customers service.
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September 2023 by Luce Goldenaya
Laura and July were incredible Helpful. July helped me getting a bunch of products I needed. Just disappointed they ran out of samples when online I would have gotten at least 5 samples of my choice for the total paid (among the ones they offer). The blond cashier didn't try to give a solution and was kind of rude, i asked one of the ladies at the exit and she kindly offered to prepare a sample of any squeezable i wanted to try. I will order my staples through the app and when trying new product I'll purchase them at the store.
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September 2023 by Reshma Dean
Bought a product on 8/11/23 and rushed over to return for a full refund 9/11/23. Product was completely unused and store manager did not refund and instead gave me a store credit, which I do not want or need. Because August had 31 days! People are out here doing smash and grabs and Sephora can’t refund my money for a completely unused product because it’s been 31 days?? This is why I absolutely do not like shopping at Sephora. Please save your time and stick to Nordstrom and/or Ulta.
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August 2023 by Juliette Baumblatt
Star was patient, kind and super helping helping me find my foundation match. Give her a raise
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July 2023 by Ellen k
I always love Sephora. It's gotten even better now that their staff greet senior citizens instead of ignoring us!
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July 2023 by Tiara Alberto
Today was the first good experience I’ve had at a Sephora in a while! Starr was amazing and she was so sweet and helpful :)
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July 2023 by Yamit Florentin
I went in to buy some eyeliner and to check out their eyeshadows. Sephora offers various makeup, skin care, perfumes, gifts, etc. They have numerous Designer makeup, shampoos, Conditioners, high-end perfumes, and lipsticks!
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June 2023 by Kristina A
I have been a Sephora customer for many many years. I bought a product some time ago and opened it to find the dropper was not working. I did not have a receipt, since the product was faulty I figured I wouldn't have an issue exchanging it. This product can only be purchased at a Sephora store. The manager was very unhelpful refused to return it even though it was damaged and clearly new. I told her it had been past 60 days since purchased but I just opened it, the product was clearly new, she said there was nothing she can do. I kept insisting the issue was the dropper, I usually buy product in bulk so I don't run out but she refused. I'm very disappointed, I've never had an issue when a product itself is damaged to ensure the customer has a good experience she could have made an exception especially since the Dr Jars line is only available at Sephora. I'm discouraged from ever shopping at a Sephora again, overpriced makeup, the associates try to sell you the most ridiculous things or have no knowledge of the product. Not returning to this Sephora or any other for that matter. Very unhappy and disappointed with the horrible service I received, I encourage you to shop elsewhere.
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May 2023 by Frankie Guttler
Jocelyn (hope that's how it's spelled) was a great help today when color matching a product for me. She was very knowledgeable, friendly and didn't hesitate to see if she could assist me. Good experience overall.
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April 2023 by Lindy Lovell
They were out of stock on 3 essential items my daughter uses. Very disappointing trip. Staff is great .
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March 2023 by Hadar Almog
Great friendly service. Love this store
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March 2023 by Katie K.
This rating is 100% for Jeanine - The Dior rep. I've been horribly matched several times at different stores. Today I went back to return one that was really yellow on my skin. I had been interested in Dior and went to look at their line. Jeanine was SO helpful, very knowledgeable, gave me tips to really see what I'm working with because of lighting, etc. I walked out with the perfect foundation. A++ for customer service.
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March 2023 by Sarah Rams
I love this place! I was assisted by one of the girls from the store and she was so knowledgeable and answered all my questions and matched me with the right foundation. Prices are a bit high..but you get quality
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February 2023 by David F.
Horrible customer service. I went into the store with my daughter. Walked in early before the crowds and was looking for the right product for quite some time. No one offered assistance. When a hangry employee with obvious dyed jet black hair walked up, my daughter politely asked her if she could assist. The employee rudely stated that she was in an appointment and walked away. I do not recommend this place at all.